Customers Services
5 months ago
**Customer Services/Admin Clerk**
**20 to 30 hours per week - Monday to Thursday**
We are a Lytham St. Annes based manufacturing company with 2 e-commerce sites looking to recruit a person to work in our busy sales office. The role will involve processing orders and providing administrative support to our factory and customers.
**Duties to include**:
- Accurately inputting orders and invoices
- Using Sage 50 Professional for day to day duties
- Dealing with telephone calls and customer queries in a timely and professional manner
- Preparing despatch information and shipping labels
- Sending samples to customers
- Producing batch card information and liaising with our factory and warehouse
- Placing purchase orders with suppliers
- Checking supplier and carrier invoices for payment
- Organising and filing paperwork
- Other general admin/office duties including filing, as required
The ideal applicant should have a minimum of 2 years’ experience of working within a busy office/ customer service environment, must have good computer skills and have a high level of competence of Word, Excel and Outlook. You should also have an excellent telephone manner and communications skills and can demonstrate you are reliable and have a good attention to detail.
Pay will be £11.00 per hour
Hours of work: 20 - 30 hours per week over 4 days. Hours to suit between the hours of Monday to Thursday 7:00am to 4:30pm - to be discussed at interview. WE ARE CLOSED FRIDAYS.
**Job Type**: Permanent position over 4 days
Benefits: On-site parking, reduced working week
**Required skills and experience**:
- Minimum of 2 years’ experience working within an office/customer service environment
- High level of competence of Word, Excel and Outlook
- Excellent telephone manner and communication skills
- A keen eye for detail and the ability to multi-task
- Time management and organisational skills
**Job Type**: Permanent
**Salary**: £11.00 per hour
**Benefits**:
- On-site parking
Ability to commute/relocate:
- Lytham St Annes, FY8 3HE: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 2 years (required)
- Administrative experience: 2 years (required)
Work Location: In person
Reference ID: Customers Services/Office Clerk 08/23
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