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Customer Service Representative

4 weeks ago


St Annes, United Kingdom Greenbean Full time

We are seeking a Customer Service Advisor to join our team at Greenbean. This is an office-based role that requires a customer service background or call centre experience to excel.

The successful candidate will be responsible for helping customers access their savings account or amending personal information, all while working on numerous internal systems and providing outstanding customer care.

Key responsibilities include:

  • Providing exceptional customer service via phone and other communication channels
  • Assisting customers with account queries and resolving issues in a timely manner
  • Working collaboratively with internal teams to achieve business objectives

We offer a competitive hourly rate of £11.44, which increases to £12.30 after 12 weeks worked. Immediate start dates are available, and we require the successful candidate to be fully flexible to work shift patterns Monday - Sunday between the hours of 8am & 8pm.

Please note that this role requires a successful credit check and DBS check. If you are interested in this opportunity, we encourage you to apply.