Customer Service Representative

3 weeks ago


St Annes, Lancashire, United Kingdom Tesco Full time
About the Role

We're looking for a dedicated and customer-focused individual to join our team as a Customer Service Representative at St Anne's Rd Express. As a key member of our retail team, you'll be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a clean and welcoming store environment.

Key Responsibilities:
Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.Work effectively as part of a team to achieve sales targets, promoting products and services to customers.Maintain a clean and organized store environment, ensuring high standards of presentation and display.Process transactions accurately and efficiently, handling customer payments and refunds as required.Participate in visual merchandising activities, maintaining displays and ensuring they are attractive and appealing to customers.
What We Offer:
A competitive hourly rate of £12.02 (with opportunities for progression to £13.15 within the M25).A guaranteed minimum of 16 hours work per week, with the option to work additional hours during peak periods.Ongoing training and development opportunities to help you grow and succeed in your role.A supportive and inclusive work environment, with opportunities to work with a diverse range of colleagues and customers.Access to exclusive colleague benefits, including discounts on Tesco products and services, and a range of wellbeing initiatives.
About Us:
Tesco is a leading retailer committed to serving our customers, communities, and planet. We're proud to be a Disability Confident Leader and are dedicated to creating a fully inclusive and accessible work environment. If you're passionate about delivering exceptional customer service and are looking for a rewarding career with a dynamic and progressive company, we'd love to hear from you.

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