Customer Service Representative

2 weeks ago

St Annes, Lancashire, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and requests in a friendly and efficient manner.
  • Work efficiently to receive and process deliveries, maintaining a high level of stock accuracy and presentation.
  • Proactively maintain a clean and organized store environment, adhering to health and safety standards.
  • Support the bakery team in preparing and merchandising fresh goods, ensuring a high-quality customer experience.
  • Merchandise and maintain the Non-Food products area, ensuring a visually appealing and well-stocked display.

Requirements

  • Previous experience working in a fast-paced retail environment.
  • Excellent communication and interpersonal skills, with a positive attitude and a passion for delivering exceptional customer service.
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
  • Able to work effectively as part of a team, with a willingness to learn and adapt to changing priorities.
  • A strong work ethic and a commitment to achieving sales targets and company objectives.

What We Offer

  • A competitive hourly rate, with additional pay for bank holidays and nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
  • Opportunities for career progression and professional development, with a focus on supporting employees to achieve their goals.

Join Our Team

We are proud to be a supportive and inclusive employer, committed to providing a positive and engaging work environment for all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

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