Customer Service Representative
1 month ago
Job Summary: We are seeking a Customer Service Representative to join our team at Acuity Care Group Limited. As a Customer Service Representative, you will provide exceptional support to our customers, responding to their queries and concerns in a timely and professional manner.
Key Responsibilities:
- Provide excellent customer service, answering calls, emails, and other inquiries in a professional and courteous manner.
- Respond to customer complaints and concerns, resolving issues in a timely and effective manner.
- Work collaboratively with other teams to ensure seamless customer experience.
- Maintain accurate records of customer interactions and update customer information as necessary.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
Working Conditions:
- Shift Pattern: BANK WORK - 12 hour shifts between 8:00am - 20:00pm & 20:00pm - 8:00am.
- Requirements: MUST have full UK drivers license & Learning Disability and Autism experience.
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