Bilingual Customer Service

6 months ago


Lytham St Annes, United Kingdom Clarify Consultancy Ltd Full time

Our client, an international distribution company, is looking to recruit an enthusiastic, positive and flexible Bilingual Customer Service Representative to join their friendly and supportive sales team.

Reporting to the European Sales Team Leader responsibilities will include:

- Provide exceptional customer service to both English and European language speaking customers.
- Build strong and positive relationships with clients at various levels.
- Update clients on issues such as new products, promotional campaigns, or joint marketing programs.
- Manage projects within client relationships, working to carry out client goals while meeting company goals.
- Daily liaison with other members of the team to provide information and ensure that clients receive excellent customer service.
- Carry out analysis and produce client reports on an as and when required basis.
- Act as the key interface between the customer and all relevant internal departments.
- Manage customer issues by using an internal support desk system to ensure the issues are resolved in a fast and professional manner.

This is a fantastic opportunity to join a great company offering a relaxed and vibrant working environment together with a full benefits package and free parking.

**Job Types**: Full-time, Permanent, Graduate

**Salary**: £23,000.00-£26,000.00 per year

**Benefits**:

- Canteen
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: In person



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