See more Collapse

Call Centre Agent

2 months ago

Swindon, United Kingdom CHANNEL ALT LTD Full time

**Duties**:

- Handle inbound and outbound calls in a professional manner
- Provide exceptional customer service and resolve customer queries
- Upsell products or services to customers where appropriate
- Analyse customer needs to offer the best solutions
- Maintain a high level of phone etiquette at all times

**Experience**:

- Previous experience in a call centre or customer service role is desirable
- Strong data entry skills with attention to detail
- Ability to multitask and work in a fast-paced environment

**Job Types**: Full-time, Permanent

Pay: From £23,812.91 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Swindon: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 23/06/2024

We have other current jobs related to this field that you can find below

  • Call Centre Representative

    2 months ago

    Swindon, United Kingdom THE CLOUT AGENT LTD Full time

    We are seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing excellent customer service and support to our clients. **Responsibilities**: - Communicate effectively with customers over the phone, providing assistance and resolving...

  • Call Centre Trainer

    2 weeks ago

    Swindon, United Kingdom Oak Furniture Land Full time

    **Reports To**: Training and Quality Manager Role Purpose At Oak Furnitureland, the Customer Centre is the heart of our business and the voice of our customers. We are looking for a call centre experienced trainer to support our teams by providing learning and development training, assisting them in having the right knowledge, skills and behaviours to...

  • Call Centre Operator

    2 months ago

    Swindon, United Kingdom CHANNEL ALT LTD Full time

    **Key Responsibilities**: - Answer incoming calls from customers to provide assistance, resolve issues, and answer inquiries about products and services. - Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. - Maintain detailed and accurate records of customer interactions in the CRM system. - Assist with order...

  • Contact Centre Agent

    2 months ago

    Swindon, United Kingdom Capita Full time

    Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. **Job title**: Contact centre agent To achieve customer and client KPI targets in relation to all contacts received via...

  • Contact Centre Agent

    2 months ago

    Swindon, United Kingdom Capita Full time

    Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. **Job title**: Contact Centre Agent To achieve customer and client KPI targets in relation to all contacts received via...

  • Call Centre Representative

    2 months ago

    Swindon, United Kingdom CHANNEL ALT LTD Full time

    **Duties**: - Communicate effectively with customers over the phone in a professional manner - Demonstrate exceptional phone etiquette while assisting customers with their inquiries - Utilise upselling techniques to promote additional products or services - Perform accurate data entry and maintain customer records - Analyse customer needs and provide...

  • Contact Centre Agent

    3 weeks ago

    Swindon, Wiltshire, United Kingdom Capita Full time

    Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title:Contact Centre AgentJob Description:To achieve customer and client KPI targets in relation to all contacts...

  • Contact centre agent

    3 weeks ago

    Swindon, United Kingdom Capita Full time

    Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title:Contact centre agentJob Description:To achieve customer and client KPI targets in relation to...

  • Contact centre agent

    4 weeks ago

    Swindon, Wiltshire, United Kingdom Capita Full time

    Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title:Contact centre agentJob Description:Start Date: 19th AugustHours: Full Time 37.5 per week between 8:30am - 5.30pm...

  • Contact centre agent

    1 month ago

    Swindon, United Kingdom Capita Full time

    Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title:Contact centre agentJob Description:Start Date: 19th AugustHours: Full Time 37.5 per week between 8:30am –...

  • Sales Advisor

    1 month ago

    Swindon, United Kingdom Oak Furniture Land Full time

    Start date: To be confirmed.Salary: £23,795 per annum basic plus uncapped commission. A sales role with no cold calling involved!At Oak Furnitureland, the Customer Centre is the heart of our business and the voice of our customers.Ever since we started out, quality has been at the forefront of everything we do. We’re still guided by our original vision....

  • Call Centre Advisor

    2 months ago

    Swindon, United Kingdom Sodexo Full time

    Job Introduction **About the role** At Sodexo, we’re passionate about people and have our customers at heart of everything we do. Our admin colleagues run an efficient service for our clients and we currently have a vacancy for a Call Centre Advisor our in our busy team! - To accurately record details of the caller, problem and severity and ensure that...

  • Customer Service Advisor

    1 month ago

    Swindon, United Kingdom Oak Furniture Land Full time

    Start date - 12th August 2024.Salary - £23,795 plus the opportunity to earn monthly bonuses of up to £200 depending on performance against set KPIs (the bonus is not guaranteed or contractual) We are looking for people who enjoy talking and want to ensure our customers are provided with the highest levels of customer service possible. You don't need any...

  • Customer Service Advisor

    2 months ago

    Swindon, United Kingdom Oak Furnitureland Full time

    Start date - 13th May 2024. Salary - £23,795 plus the opportunity to earn monthly bonuses of up to £200 depending on performance against set KPIs (the bonus is not guaranteed or contractual) We are looking for people who enjoy talking and want to ensure our customers are provided with the highest levels of customer service possible. You don't need any...

  • Trainee Estate Agent

    1 month ago

    Swindon, United Kingdom haart Full time

    Join our team as a Trainee Estate Agent and receive unparalleled training from the largest independent property services group in the UK. With our comprehensive support and resources, you'll gain the skills to excel in the competitive real estate market. Seize the opportunity to achieve unmatched earning potential and build a successful career with us! As...

  • Enforcement Agent

    4 weeks ago

    Swindon, United Kingdom MERJE Full time

    Enforcement AgentUp to £35,000 + OTEThe company is looking for experienced and successful Enforcement Agents to work within their business. As an Enforcement Agent, you will be responsible for receiving instructions electronically and making attendances at debtors' addresses, collecting and banking payments, submitting attendance reports electronically,...

  • Trainee Estate Agent

    4 weeks ago

    Swindon, United Kingdom HAART Full time

    Join our team as a Trainee Estate Agent and receive unparalleled training from the largest independent property services group in the UK. With our comprehensive support and resources, you'll gain the skills to excel in the competitive real estate market. Seize the opportunity to achieve unmatched earning potential and build a successful career with us! As a...

  • Trainee Estate Agent

    1 month ago

    Swindon, United Kingdom haart Full time

    Join our team as a Trainee Estate Agent and receive unparalleled training from the largest independent property services group in the UK. With our comprehensive support and resources, you'll gain the skills to excel in the competitive real estate market. Seize the opportunity to achieve unmatched earning potential and build a successful career with us! As a...

  • Trainee Estate Agent

    1 month ago

    Swindon, United Kingdom Spicerhaart Full time

    Overview Join our team as a Trainee Estate Agent and receive unparalleled training from the largest independent property services group in the UK. With our comprehensive support and resources, you'll gain the skills to excel in the competitive real estate market. Seize the opportunity to achieve unmatched earning potential and build a successful...

  • Call Centre Representative

    2 months ago

    Swindon, United Kingdom CSP U.K. LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing excellent customer service and support to our clients over the phone. **Duties**: - Answer incoming calls from customers and provide assistance with inquiries, concerns,...