Call Centre Advisor

6 months ago


Swindon, United Kingdom Sodexo Full time

Job Introduction **About the role**
At Sodexo, we’re passionate about people and have our customers at heart of everything we do. Our admin colleagues run an efficient service for our clients and we currently have a vacancy for a Call Centre Advisor our in our busy team
- To accurately record details of the caller, problem and severity and ensure that Team Leaders are aware of situations which could develop into issues.
- To work within and to, processes and procedures.
- To have a clear and professional telephone manner
- Be an active participant in your community of practice - sharing best practice and learning from wider PPS (Professional Property Services) colleagues.
- Excellent telephone manner
- Good communications and literacy skills.
- Ability to work independently and as part of a team.
- Accuracy and attention to detail is essential
- Applicants need to be eligible to pass security vetting carried out by the Metropolitan police.

**Package Description** Competitive Salary plus benefits **Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer**:

- ** Sodexo Discounts including Costco Membership, Free Spree cashback card and Gym discounts**:

- ** Sodexo Retirement Plan**:

- ** Access to ongoing training and development programs including apprenticeships**:

- ** Countless opportunities for career development and to grow within the company**:

- ** Community Online Academy (COA)**:

- ** Employee Lottery**:

- ** Mental Health First Response Programme**:

- ** Health and wellbeing incentives including Spectrum.Life, YuLife and Talk.**:

- ** Reward and Recognition schemes**:

- ** Flexible working considered**:

- ** Stop Hunger Foundation and Volunteering days**:

- ** Cycle to work scheme**:

- ** Life Assurance


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