Er Support Advisor

4 months ago

Swindon, United Kingdom WHSmith Full time

**ER Support Advisor (part time)**
**Based; Swindon or London Support Centre**
**Salary; competitive**

**The Role**

WHSmith is in a real period of transformation and at the heart of our growth plans is our people, so we are growing our People Relations Team, it’s fast, fun, people and customer focused. Our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth.
- An exciting opportunity for an **ER Support Advisor** (part/time) based either in our Swindon or London Support Centre to act as the first point of contact for colleagues and managers that have a people related query and management of this end to end.
- The main purpose of an ER Partner is to provide best in class advice, highly personalised through multiple channels, connecting with the wider people team and business leaders, you will form part of a team that will service International, High Street & Post Office, Travel and Online services.
- As an ER Partner you will be reporting into the ER Manager and will become part of a talented Advisory team that provides expert advice and guidance on all things related to HR policy and practice.
- As an important member of the People team, you will have previous experience within a similar role, be a confident communicator and have a ‘can do’ attitude. This is a fast paced role, with the opportunity to deal with high volume queries, ranging from supporting welfare, advising on policy, working in partnership with the People teams and working as part of a team to achieve a positive outcome for all involved.
- **What you will be doing**
- Advising on all employee relations matters, such as performance management, grievance and disciplinary issues and long-term sickness absence and managing cases to completion
- Keeping fully up to date with all developments in terms of employment legislation and employee relations issues
- Maintaining company policy and procedure accordingly
- Providing ER support and related initiatives, training and coaching
- Shape policy and other employment-related policy as part of the Group People Relations Team
- Developing and sustaining good business relationships to promote good employee relations across the wider business

**What we are looking for**
- You will have up to date working knowledge of employment law and experience in contributing to the research and development of employment policies, procedures and practices
- You will have previous experience in playing a critical role in an employee relations area, managing complex ER cases and able to deliver high-impact interventions that add value
- Experience of TUPE and other change management projects
- You will be a strong communicator, expert in your field, ensuring that policy and processes are understood, co-ordinating colleagues and managers through the processes
- You will build strong and trusted relationships with business leaders, people partners and other key stakeholders so that you can understand business priorities

**How we reward our teams**
- Hybrid working model from home and in the office
- 4pm Friday finish
- Flexible Working
- 24 days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
- Family friendly leave
- Company pension scheme
- Sharesave Scheme
- Annual Bonus based on company and Personal Performance
- Competitive salary
- Staff discount card for stores and online

**About us**

Celebrating 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 12,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve.
- WHSmith have occupied our place as the Hub of the High Street and in our customers’ hearts since 1792. Across our diverse estate of c.525 stores on UK high streets, with our wide-ranging store sizes and formats, we sell a large range of products including stationery, greeting cards, art and craft, newspapers, magazines, books and drinks. We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture.
- WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.**Format of Business**
- HR

**Full Time / Part Time**
- Part Time

**Position Type**
- Permanent

**Salary From**
- Competitive

**Salary To**
- Competitive

**Hours / Week**
- 0

**Country**
- UK

**County**
- Wiltshire

**Job Code / Grade**
- C

**Post Code**
- SN3 3rx

**Function / Region**
- Group

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