Call Centre Representative

2 months ago


Swindon, United Kingdom CHANNEL ALT LTD Full time

**Duties**:

- Communicate effectively with customers over the phone in a professional manner
- Demonstrate exceptional phone etiquette while assisting customers with their inquiries
- Utilise upselling techniques to promote additional products or services
- Perform accurate data entry and maintain customer records
- Analyse customer needs and provide appropriate solutions

**Experience**:

- Previous experience in a call centre or customer service role is desirable
- Strong communication skills with the ability to handle various customer queries efficiently
- Proficient in data entry and navigating computer systems
- Excellent analytical skills to understand and address customer requirements efficiently

Join our team as a Call Centre Representative and embark on a rewarding career providing exceptional service to our diverse customer base.

Pay: From £24,346.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time
- Transport links

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Swindon: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 07/07/2024



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