Sales Lead Coordinator

1 week ago


Sowerby Bridge, United Kingdom JLA Full time

**Job Role: Sales Lead Coordinator**

**Location: Ripponden**

Who are we?

The JLA story began in 1973 when we started out as a family run commercial laundry business; we’ve experienced rapid growth since and we’re now market leaders, with over 900 employees and still growing. JLA is a thriving place to work; it’s dynamic, fast paced and full of variety.

We have the backing of one of Europe’s fastest growing Private Equity groups and are in the enviable position of being able to build on our past success, and plan an even bigger future. With constant innovation in our products as well as constant investment in our workplace and employees, JLA is an exciting place to be.

As the Sales Lead Coordinator, you’ll be joining a fast paced, busy, energetic team which is pivotal to business operations.

The Opportunity

What’s in it for you?

We offer a competitive salary plus up to 25 days holiday + bank holidays, auto enrol pension and company bonus. Our Head office is a vibrant place to work and an excellent working environment with an on-site restaurant, gym and squash court.

**Responsibilities**:

- Taking inbound calls to the contact centre and to the correct Business Development Executive
- Dealing with online enquires from the website and Live Chat
- Raising calls following expensive repairs and allocating to the correct sales team
- Creating new customer records in line with company GDPR and data integrity
- Updating customer details on sales records bringing them in to line with company data integrity
- Providing admin support to the sales team
- Taking inbound calls from Engineers and allocating these enquiries to the correct Business Development Executive / Department.
- Outbound calls to engineers to gain additional lead information where required
- Processing engineer leads in a timely manner and allocating to the correct BDE.
- Building rapport with our engineers across all divisions and regions
- Providing admin support to the sales team (ad hoc)
- Assist Lead Generation Coach with lead development and generation

What we’re looking for:

- We're looking for someone who is confident on the phone, personable and good at relationship building
- Someone who can manage their own time well and prioritise tasks whilst working in a fast paced sales environment
- Someone who’s a quick learner, and can use their own initiative in order to pick up the processes we have in place

**Job Types**: Full-time, Permanent

**Salary**: £20,806.50 per year

**Benefits**:

- Casual dress
- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Sowerby Bridge

Reference ID: SLC DG



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