Customer Support Assistant Full Timepermanent

7 months ago


Burgess Hill, United Kingdom First Recruitment Services Full time

**Position: Customer Support Specialist**:

- **Salary: £25,000**:

- **Location: Burgess Hill**:

- **Hours: Monday to Friday**:

- The company offer hybrid working, after you are fully trained.

First Recruitment Services are delighted to be partnered with our long-standing client, based in Burgess Hill seeking a Customer Support Specialist. This is a 1-year fixed term role, managing customer accounts and providing excellent customer service.

**Duties and responsibilities**:

- Responding to customer requests for stock status, pricing, follow up and reschedules.
- Achieving monthly, quarterly and annual sales goals and margin and review goals.
- Providing a high level of customer service, to retain and grow existing clients.
- Providing product information to customers.
- Liaising with both customers and internal departments.
- Assist the Program Manager/Program Coordinator in developing and implementing strategic incentives.
- Reviewing the open order report daily, ensuring stock is available to meet customer demand.

**Experience and Training**:

- Experience working within a Customer Support role.
- Exceptional customer service skills.
- Ability to work with internal and external management and customers.

**You can also expect to receive excellent benefits once you begin temping with First Recruitment Services such as**:

- 24/7 access to NHS approved GP telephone support and prescription services
- Access to the UK’s largest employees discount platform
- Specialist medical assistance and support hotline
- Weekly pay
- Hundreds of gym discounts
- 24/7 access to mental health crisis support and counselling.

This is a great opportunity for an individual with Customer Support experience, who wants a 1-year FTC and to join a well-established company.

First Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Job Overview

**Location**:
Burgess Hill, UK

**Salary**:
£25,000



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