Customer Support Advisor

4 days ago


Burgess Hill, United Kingdom First Recruitment Services Limited Full time

Customer Support Advisor

Full time permanent role - office based

Mon-Fri 0900-1700

Burgess Hill area - due to rural workplace location it is essential to drive and have your own transport. Plenty of free parking available. Beautiful and unique location in which to work.

Salary. £21000 per annum plus very good company benefits

We are delighted to be assisting our established and reputable family based business as they seek to recruit an an additional Customer Support Advisor to join their friendly teams. This is a great opportunity to join an excellent business. This is not acall centre / sales role.

**The Role**:
A rare opportunity has arisen for a Customer Support Representative to join a small business operating in the animal and pet sector. This role is a standalone position, working within a small, friendly but busy office. The main purpose of the role is tomanage a range of enquiries from both business customers and pet owners, ensuring a high level of customer service and accurate recording and processing of information

**Duties and responsibilities**:
Dealing with general enquiries

Setting up account credentials

Processing registrations and updating details

Answering customer queries quickly and efficiently, following up where necessary

Maintaining up-to-date and accurate information on the customer database.

General customer service administration

**Competencies required**:
This is an excellent opportunity to join a highly thought of and successful business within their sector

First Recruitment Services is acting as an employment agency on behalf of this vacancy


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