Customer Success Advisor

6 months ago


Hampton Hill, United Kingdom Insenture Underwriting Full time

**Company Description**

Insenture Underwriting is a bespoke motor underwriting agency that offers tailor-made insurance policies to everyday motorists and unique risks. We partner with leading insurers to provide a range of specialist products. Our focus is on writing for profit over volume, and we distribute our insurance policies direct to market and through a select panel of skilled brokers to ensure superior underwriting performance.

**Role Description**

This is a full-time on-site role for a Customer Success Advisor based at our Hampton, London HQ. The Customer Success Advisor will be responsible for maintaining customer satisfaction, engagement, retention, and support. The role involves working closely with customers to understand their needs, providing strategic advice, and resolving any issues effectively.

**Qualifications**
- Strong customer service and support skills
- Effective communication and problem-solving skills
- Ability to build and maintain relationships with customers
- Proven track record in customer retention and satisfaction
- Experience in the insurance industry is a plus

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company events
- Company pension
- On-site gym
- Transport links
- Work from home

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Hampton Hill (required)

Work Location: In person



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