Customer Service Advisor

7 months ago


Kings Hill, United Kingdom Netbox Recruitment Full time

**Customer Service Advisor**
**£24,179**
**Permanent role**
**Kings Hill full time whilst training**
**Hybrid thereafter - 3 days in the office, 2 days work from home**Monday to Friday - 35 hour week - 9am-5pm**
**6 weeks annual leave (plus 8 days bank holidays)**
**Generous pension scheme (up to 11% employer contribution), enhanced maternity and paternity and health cash plan scheme, paid volunteering days**

This Customer Service Advisor role would suit someone who is an articulate, IT literate individual who can demonstrate excellent customer service skills and a willingness to learn new processes and systems.

**The duties for this Customer Service Advisor role will include but not be limited to**:

- Answering a high volume of inbound calls on a daily basis
- Liaising with both new and existing customers
- Updating change of signatures and change of contacts for customers
- Updating the in-house CRMProviding ad hoc admin support

Netbox Recruitment are an equal opportunities employer acting as a recruitment agency for the attraction and selection of talented individuals for this position.



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