Service Advisor

3 months ago


Kings Langley, United Kingdom CV-Library Full time

Service Advisor required. Our client is a long-standing family business that have been in the agricultural and Ground care industry for over 100 years. They are now looking for a Service Advisor due to the growth of the business. This will be for the Kings Langley depot.

Candidates will join a busy service department that handle engineers and queries regarding Turf machinery and Commercial vehicles including JCB, Toro, Club Car, Husqvarna and Isuzu.

Service Advisor Position Overview

Book in machines & vehicles, ensuring appointments are convenient for the customer and the company and are in line with workshop capacity.
Produce accurate job cards, invoices and related customer information, providing relevant information to both the workshop and customers.
Liaise with the parts department to ensure parts availability, keeping customers informed.
Inform customers on the progress of each job, ensuring authority for any additional work before this is completed.
Collect any money/signed authority due prior to the release of a vehicle or machine and ensure this is processed promptly.
Provide customers with explanations of all work carried out and recommendations, optimising additional upselling opportunities to enhance the customer experience
Maintain records of all Service customers to enable customer follow-ups to be carried out.
Respond to telephone and email enquiries in a prompt, courteous and efficient manner.
Some other duties, commensurate with this post, may be assigned by your Line Manager.

Service Advisor Position Requirements

As you will be working closely with the Service Team and the relevant manufacturers some technical knowledge would be an advantage
Strong administrative experience is essential
Ability to work well under pressure, handle conflicting demands, identify priorities and schedule work appropriately
Able to maintain strong working relationships with colleagues, the customer base and the manufacturers

Service Advisor Position Remuneration

Salary: £25,000-£26,000, based on experience.
Holiday Package: 24 days + 8BH
Pension - 3% employee contribution and 7% employer contribution
Life Assurance including dependent's pension.
Vehicle provided for any mobile aspects.
Ongoing training as required.
Monday- Friday with some Saturday mornings required.Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer



  • Kings Langley, United Kingdom Pickfords Move Management Limited Full time

    **Job Title**:Apprentice Customer Service Advisor **Location**: Kings Langley **Salary**: £10,296 per year **Job Type**:Permanent, Full Time. Pickfords is a fantastic national brand that specialises in removals and storage, offering a full range of professional removals and storage services for home and business. **Job Purpose**: We are eager to add an...


  • Kings Langley, Hertfordshire, United Kingdom Bennett and Game Recruitment Full time

    About the RoleWe are seeking a skilled Agricultural Service Advisor to join our team at Bennett and Game Recruitment. This is an exciting opportunity for a motivated individual to work with a long-standing family business in the agricultural and Ground care industry.The successful candidate will be responsible for providing excellent customer service,...

  • Service Advisor

    7 months ago


    Kings Langley, United Kingdom Oliver Landpower Ltd Full time

    **Oliver Landpower Ltd** a long-standing dealer for market leading brands of Agricultural machinery, Turf machinery and Commercial vehicles including JCB, Toro, Club Car, Husqvarna and Isuzu are looking to recruit a **Service Adviso**r to join the team in their busy service department at Kings Langley, Near Watford. **The Service Advisor Role**: - Book in...

  • Service Advisor

    7 months ago


    Kings Langley, United Kingdom Oliver Landpower Ltd Full time

    **Oliver Landpower Ltd** a long-standing dealer for market leading brands of Agricultural machinery, Turf machinery and Commercial vehicles including JCB, Toro, Club Car, Husqvarna and Isuzu are looking to recruit a **Service Adviso**r to join the team in their busy service department at Kings Langley, near Watford. **The Service Advisor Role**: - Book in...


  • Kings Langley, United Kingdom Pearl Recruitment Full time

    **The Company** Our client is the UK’s largest national moving and storage company providing a large portfolio of services to a diverse range of customers and clients, including home owners, businesses and government departments. They started nearly 400 years ago and how developed and grown into a respected and trusted UK brand operating globally. **The...


  • Kings Langley, United Kingdom Activate Group Limited Full time

    **Job title**: Receptionist/Customer Service Advisor **Department**: Activate Accident Repair Kings Langley **Reports to**: Office Manager **Hours**: 40 hours per week We are looking for an enthusiastic Customer Service Advisor to join our front of house team at our state of the art Bodyshop in Kings Langley. You will be responsible for looking after the...


  • Kings Langley, United Kingdom Boots Full time

    Summary Job Reference: - 217905BR Kings Langley, 24 High Street Fixed Term Full-time We are now recruiting Christmas Customer Advisors for our Kings Langley, 24 High Street store. The exact shift patterns will be discussed at interview **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your...


  • Kings Langley, United Kingdom Oliver Landpower Ltd Full time

    **Automower Specialist and Parts Advisor** Established in 1823, Olivers is proud to remain a wholly owned family business now in its seventh generation, committed to providing an unparalleled end-to-end service for all machinery and equipment needs in Agriculture, Groundcare, Commercial vehicles and event hire, operating from 8 sites in the Southeast of...

  • Senior Parts Advisor

    6 months ago


    Kings Langley, United Kingdom Oliver Landpower Ltd Full time

    We are looking to recruit a self-motivated senior parts advisor to work at our Kings Langley parts department & country store. Olivers is a long established profitable company, our business has been built up through competitive pricing, supporting our customers with first class parts and service backup. We operate from five Branches in total, with...

  • Aftersales Advisor

    7 months ago


    Kings Langley, United Kingdom Towerhill Kia Full time

    Towerhill Kia are a family owned and run business in Chipperfield, within 5 mins of M25 J20, established for over 30 years with our franchise partner, Kia. With our continued success in both sales and aftersales we are a busy growing dealership and are looking for an Aftersales Advisor to join our team. This is an exciting opportunity to join one of the...


  • Kings Hill, United Kingdom Netbox Recruitment Full time

    **Customer Service Advisor** **£24,179** **Permanent role** **Kings Hill full time whilst training** **Hybrid thereafter - 3 days in the office, 2 days work from home**Monday to Friday - 35 hour week - 9am-5pm** **6 weeks annual leave (plus 8 days bank holidays)** **Generous pension scheme (up to 11% employer contribution), enhanced maternity and paternity...


  • Langley, United Kingdom Cummins Full time

    Attention all professionals! Are you an experienced supervisor in the equipment and machinery industry? If so, we have an exciting opportunity for you! We are currently seeking a supervisor to lead small groups of employees in installation, service, and repair. In this role, you will be responsible for coordinating and scheduling technician work schedules,...


  • Kings Langley, Hertfordshire, United Kingdom RES Full time

    About the RoleWe are seeking an experienced Accounting Service Manager to join our team at RES. As a key member of our Services Business Unit, you will be responsible for overseeing the accounting department's operations, ensuring accurate financial reporting, and implementing effective accounting practices.ResponsibilitiesFinancial Reporting: Prepare and...

  • Certification Advisor

    7 months ago


    Kings Hill, United Kingdom ACM Full time

    **Job Purpose**: In this role as Certification Advisor reporting to the Sales Director, you’ll be responsible for delivering the new Orion Registrar Inc certification sales targets and cross-selling other Orion products/services. With a competitive salary range of $50,000 to $55,000 annually, along with monthly commission incentives, you’ll enjoy the...

  • Accounting Director

    2 weeks ago


    Kings Langley, Hertfordshire, United Kingdom RES Full time

    Job DescriptionThe Accounting Service Manager role at RES involves overseeing the accounting department's operations, ensuring accurate financial reporting, compliance with regulations, and implementing effective accounting practices. This position requires managing a team of accountants, preparing financial statements, and providing strategic financial...


  • Kings Langley, Hertfordshire, United Kingdom RES Full time

    Accounting Service Manager Job SummaryThis is a senior-level accounting role that requires strong leadership skills, excellent communication abilities, and a deep understanding of accounting principles and regulations. The ideal candidate will have substantial experience in accounting, finance, or a related field, and be proficient in accounting software and...

  • Estate Agent

    7 months ago


    Kings Heath, United Kingdom Connells Group Full time

    OTE: £23,000, Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Kings Heath **working in our well known **Dixons **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...


  • Charlton Kings, Gloucestershire, United Kingdom Gloucestershire County Council Full time

    About this role:We are looking for an experienced and dedicated individual to join our team as a Local Resilience Forum Secretary. This is an exciting opportunity to work closely with our Local Resilience Forum, a partnership of category 1, category 2, volunteers and other partners who work together to ensure that Gloucestershire can effectively prepare for,...


  • Charlton Kings, Gloucestershire, United Kingdom Gloucestershire County Council Full time

    About this role:We are seeking a highly skilled and experienced professional to join our team as a Strategic Partnership Manager. This exciting opportunity will see you working closely with our Local Resilience Forum, a partnership of category 1, category 2, volunteers and other partners who work together to ensure that Gloucestershire can effectively...


  • Charlton Kings, Gloucestershire, United Kingdom Gloucestershire County Council Full time

    About this role:We are seeking a highly skilled and experienced professional to join our team as an Emergency Response Coordinator. This exciting opportunity will see you working closely with our Local Resilience Forum, a partnership of category 1, category 2, volunteers and other partners who work together to ensure that Gloucestershire can effectively...