Vehicle Workshop Service Administrator
6 months ago
Key responsibilities
- Maintain covert and specialist fleet within Fleet Services’ specialist workshop by providing efficient administrative support to the Service Reception and Parts departments
- Maximise fleet availability by managing vehicle bookings into the workshop, taking calls from customers and finding appropriate appointment times to suit.
- Support the Service Reception Manager to maintain the delivery of an effective and efficient service
- Assist in reducing vehicle downtime, maximising fleet availability and providing support to operational police officers
- Provide assistance with the daily operation of our reception office and stores function dealing with queries, receiving and issues replacement parts and providing excellent customer service, to both internal and external customers
- Assist with the delivery of the roadside assistance programme, receiving calls to our Breakdown line from customers and organising the most suitable assistance defective operational vehicles, and monitoring contractor response times
- Raise invoices and purchase orders as directed and process to ensure prompt payment for services
- Creating job cards to ensure that vehicle defects are effectively transferred to the technicians for diagnosis and repair
- Report building and workshop equipment faults to ensure repairs to sensitive and essential equipment takes place in a timely manner
- Carry out a range of data entry functions on both Fleet systems and Excel spreadsheets to ensure the provision of accurate daily reports as directed
- Assist with completion of weekly management information, providing updates on a range of workshop functions
- Working closely with colleagues in the parts department to assist with the receiving and returning of vehicle parts as required
- Take responsibility for Personal Development and keep up to date with relevant standards and legislation
Rate: £17.90 Umbrella
**Job Types**: Full-time, Temporary contract
Contract length: 6 months
Pay: £17.90 per hour
Expected hours: 36 per week
Schedule:
- Monday to Friday
**Experience**:
- admin: 1 year (preferred)
- public sector: 1 year (preferred)
Work Location: In person
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