Current jobs related to Bookings Clerk - Plymouth - University Hospitals Plymouth NHS Trust
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Bookings Clerk
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Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeThe Physiotherapy Department is looking for a part time appointment clerk to join the team in order to assist in providing a comprehensive appointment booking service within a timely and efficient manner They will assist in general administration of the service provision as well as working to input departmental statistical information. Training for Tiara...
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Appointments Clerk
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Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timePREVIOUS APPLICANTS NEED NOT APPLY The Physiotherapy Department is looking for a part time appointment clerk to join the team in order to assist in providing a comprehensive appointment booking service within a timely and efficient manner They will assist in general administration of the service provision as well as working to input departmental...
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Planned Investigation Unit Clerk
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Ward Clerk
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Ward Clerk
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Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time12 months FTC or Secondment opportunity with the possibility of becoming permanent. The Ward Clerk team provide a comprehensive multi-faceted, administrative function to the ward, supporting Nursing and Medical staff in the smooth day-to-day running of the Unit. They ensure the completion of all administrative and clerical tasks for the Unit on a daily...
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Ward Clerk
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Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeTo provide a robust administrative service for busy acute surgical ward. Experience in a range of IT skills would be an advantage as would previous administrative or reception experience. **Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display...
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Ward Clerk
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Appointments Clerk
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Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timePRIMARY DUTIES & AREAS OF RESPONSIBILITY Receive referral forms from GPs and Midwives and ensure these are prioritised. Register new patients on iPMS system, ensuring double registration does not occur Maintain outpatient waiting lists. Ensure all referrals are put onto iPMS following appropriate guidelines. Book new and follow up appointments using the...
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Appointments Clerk
7 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeThe key responsibilities of this role are the effective and efficient management of specific departmental and patient administration systems, ensuring strict adherence and compliance to all Trust Policies and procedures. **Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout...
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Administrative Assistant
2 weeks ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeTo provide administration, booking outpatient appointments for the Imaging Directorate. The key responsibilities of this role are the efficient and effective management of specific departmental and patient administration systems, ensuring strict adherence and compliance to all Trust policies and procedures. - Entering patients details on both CRIS and iPM...
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Appointments Clerk
7 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeTo deal with referrals to the physiotherapy department - to ensure appointments are offered as quickly as possible and when necessary refer to clinical staff in order to prioritise. To be responsible for the administration of the outpatient appointment system for physiotherapy, including booking appointments, transport and recording information on the TIARA...
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Ward Clerk
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Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeTo provide a robust administrative service for busy acute surgical ward. Experience in a range of IT skills would be an advantage as would previous administrative or reception experience. **Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display...
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Ward Clerk
7 days ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeTo provide a robust administrative service for busy acute surgical ward. Experience in a range of IT skills would be an advantage as would previous administrative or reception experience. **Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display...
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Appointments Officer
1 week ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeProvide a professional, efficient and effective contact, administration and booking service to patients and visitors engaging with SHiP (Sexual Health in Plymouth) and Pregnancy Advisory Centre (PAC) in accordance with Trust policies and standards relating to confidentiality and customer care. - To act as a first point of contact for service users, ensuring...
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Appointments Officer
2 weeks ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeProvide a professional, efficient and effective contact, administration and booking service to patients and visitors engaging with SHiP (Sexual Health in Plymouth) and Pregnancy Advisory Centre (PAC) in accordance with Trust policies and standards relating to confidentiality and customer care. - To act as a first point of contact for service users, ensuring...
Bookings Clerk
9 months ago
Entering patients details on both CRIS and iPM systems. Booking and rearranging outpatient imaging appointments. Dealing with alterations and short notice cancellations of lists and notifying appropriate staff and patients. To receive all incoming post and process in a timely manner, and ensure all outgoing post is similarly processed.
Liaise with all levels of medical staff to ensure the effective and efficient running of lists. Advise patients and medical staff on special procedures and preparations required to ensure a successful examination. Dispatching appointment letters ensuring all relevant information and leaflets are included. Communication with stakeholders including trainees, clinicians, managers, patients, other colleagues and workers from other agencies.
To ensure all clerical duties are carried out to a high standard at times of planned and unplanned leave. Participate in providing assistance in completing daily tasks for other appointments clerks when required. Use tact and diplomacy to deal with distressed and emotional patients. Keeping focused and level headed in spite of a busy and demanding environment.
Maintaining and updating booking protocol, to reflect any changes in practices and procedures. Receive and deal efficiently with confidential telephone enquiries from patients, GPs and hospital staff. Assess the fitness of patients attending for special procedures by obtaining sensitive and personal information, taking appropriate action in accordance with the booking protocol. Ensuring the correct policies and procedures are followed when dealing with cancelled appointments and patients who do not attend their appointments.
To ensure a firm understanding is obtained of the trust waiting list Other duties as appropriate to the post.
