Customer Service Administrator
6 months ago
Role: Customer Service Administrator
Type: Permanent
**Salary**: £23,000
**Duties**:
- Handling Customer Returns in a timely manner
- Customer facing order progressing with the Operations Team
- Post sales queries, such as POD's, pricing, copies of documents
- Obtaining and analysing Customer feedback
- Assisting with greeting visitors and answering telephones
The Person:
- Experience within a varied and busy customer service position
- Excellent oral and written communication skills
- Great eye for detail
- Confident telephone manner
- Customer focused in every aspect of the role
- Ability to multi-task and work to deadlines
- Capability to work independently and prioritise workload
- Good working knowledge of Microsoft packages such as Word, Excel
**Salary**: £22,000.00-£24,000.00 per year
**Benefits**:
- Employee discount
- Life insurance
- Profit sharing
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Sutton-In-Ashfield, NG17 5FS: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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