Customer Service Controller

8 months ago


SuttonInAshfield, United Kingdom Dawsongroup plc Full time

We are recruiting for a Customer Service Controller for our tcs site based in Sutton in Ashfield.

Dawsongroup tcs offers temperature control solutions for businesses across a range of industry sectors.

The Customer Service Controller will be responsible for acting as the first point of contact for any customer queries relating to assets on rental.

As the Customer Service Controller you will be responsible for:

- Answering incoming calls which will predominantly be regarding equipment breakdowns
- Making outbound calls to book services for our rental equipment
- Carrying out stock checks regularly and documenting all findings
- Assisting with booking in of small refurb projects gathering information for engineers where needed
- Managing administrative tasks for engineers working within your area
- Liaising with support engineers to gain as much knowledge as possible to any issues using web-based monitoring systems

The successful Customer Service Controller will hold:

- Good communication and organisation skills
- A positive hardworking attitude is essential

Dawsongroup plc is an equal opportunity employer and is committed to the continuous improvement and satisfaction of our employees, and as such, training and ongoing development are readily available, as well as a competitive wage and an excellent benefits package.

NO AGENCIES



  • Sutton-In-Ashfield, United Kingdom Dawsongroup Full time

    **Dawsongroup TCS** ¦offers temperature control solutions for businesses across a range of industry sectors. We have 30 years’ experience working with the Food and Drink, Pharmaceutical, Logistics, R&D and Environmental industries; providing each with solutions that improve their processes, efficiency, and productivity. **Position Overview**: The...

  • Credit Controller

    7 months ago


    Sutton-In-Ashfield, United Kingdom Dawsongroup plc Full time

    We are recruiting for a Credit Controller to join our team based in Sutton-in-Ashfield on a part time bases. You will be working part time hours, Monday to Friday, 08:30 - 15:30. Dawsongroup tcs was launched in 1990 as part of Dawsongroup plc and we’re proud to be part of an ever-growing business that covers all parts of the supply chain. The Credit...


  • Sutton in Ashfield, Nottinghamshire, United Kingdom Dawsongroup Plc Full time

    Technical Support Engineer Job DescriptionWe are Dawsongroup Plc, a leading provider of temperature control solutions. Our team is dedicated to delivering exceptional customer service and innovative solutions. As a Technical Support Engineer, you will play a key role in ensuring the successful completion of projects from design to delivery. Your expertise in...

  • Credit Controller

    7 months ago


    Sutton-In-Ashfield, United Kingdom Dawsongroup plc Full time

    Dawsongroup tcs was launched in 1990 as part of Dawsongroup plc and we’re proud to be part of an ever-growing business that covers all parts of the supply chain. The Credit Controller will focus on the collection of invoice payments from customers who pay by cheque or BACS in line with customer credit terms. As the Credit Controller you will be...

  • Stock Controller

    7 months ago


    Sutton-In-Ashfield, United Kingdom Optima UK Full time

    **Stock Controller** **Sutton-in-Ashfield** **Permanent** **37.5 hours per week (M-T 8-4.30pm, F 8-3.30pm)** **£25,000 - £28,000 per annum** **Benefits of the Supply Chain Manager: 31 days holiday (including bank holidays), holiday increase after 2 years’ service, pension scheme, free on-site car parking.** We are recruiting an experienced Stock...

  • Credit Controller

    7 hours ago


    Sutton-in-Ashfield, United Kingdom SF Recruitment Full time

    SF Recruitment are working with a great business based in Sutton-in-Ashfield who are recruiting for a 6-Month Contract Credit Controller to join a small and successful team. Main job purpose: To manage the debtor's ledger ensuring customers pay to terms. Maintain accurate timely records supporting the operational teams with timely responses for requests,...


  • Sutton-In-Ashfield, United Kingdom Elizabeth Michael Associates Full time

    **Temporary Credit Controller** **NG17 - Sutton in Ashfield, 100% office based** **37.5 hours per week** **Monday - Friday** **£25,000 - £28,000** Our client are keen to appoint a Credit Controller to join their team. This is a fantastic opportunity for an individual to truly make the role their own and work alongside a skilled, supportive, warm team...


  • Sutton-In-Ashfield, United Kingdom THE KAY GROUP - Castlewood Service Station, Sutton in Ashfield Full time

    Customer Service Assistant 24 hours per week, 3 x 8 hour shifts, 7am-3pm and 3pm-11pm. Hours are a mix of shifts over a 7 day week. As Industry award winners for customer service, design and innovation, at the Kay Group we recognise the importance of our staff and customers alike. We want you to enjoy your work and share our passion for providing a first...


  • Sutton-In-Ashfield, United Kingdom Available Car Limited Full time

    **Customer Service Helper** **Sutton-in-Ashfield - £24,000 per annum + commission (Salary potential £32,000 OTE uncapped)** Here at Available Car, we are looking for hard working and self-motivated individuals to join our expanding sales team at Castle Donington. **Our Benefits**: - £24,000 per annum + commission (£32,000 OTE uncapped) - 22 days...


  • Sutton-In-Ashfield, United Kingdom JET PRESS Full time

    **CUSTOMER SERVICE REPRESENTATIVE** We are looking for someone who is passionate about providing fantastic customer service. You’ll be part of a team processing orders (including international exports) and resolving customer queries regarding our extensive range of engineered components and fasteners. To succeed in this role you’ll need to be great on...


  • Sutton-In-Ashfield, United Kingdom JET PRESS Full time

    **CUSTOMER SERVICE REPRESENTATIVE** We are looking for someone who is passionate about providing fantastic customer service. You’ll be part of a team processing orders and resolving customer queries regarding our extensive range of engineered components and fasteners. To succeed in this role you’ll need to be great on the phone, super organised,...


  • Sutton-In-Ashfield, United Kingdom JET PRESS Full time

    **CUSTOMER SERVICE REPRESENTATIVE** We are looking for someone who is passionate about providing fantastic customer service. You’ll be part of a team processing orders and resolving customer queries regarding our extensive range of engineered components and fasteners. To succeed in this role you’ll need to be great on the phone, super organised,...


  • Sutton-In-Ashfield, United Kingdom 2fawcett Recruitment Full time

    Role: Customer Service Administrator Type: Permanent **Salary**: £23,000 **Duties**: - Handling Customer Returns in a timely manner - Customer facing order progressing with the Operations Team - Post sales queries, such as POD's, pricing, copies of documents - Obtaining and analysing Customer feedback - Assisting with greeting visitors and answering...


  • Sutton-In-Ashfield, United Kingdom Available Car Limited Full time

    We are looking for a Customer Consultant to join our Team of experts. If you want to work for a market leader in the used car sales industry with a supportive team who will help you reach your potential, we have the opportunity for you. **Our Benefits**: - £23,000 per annum - 24 days holiday + bank holidays + Birthday off - “Available Anniversaries”...


  • Sutton in Ashfield, Nottinghamshire, United Kingdom Screwfix Direct Ltd Full time

    We have an exciting opportunity for a Customer Service Representative to join our team at our Sutton-In-Ashfield, Nottinghamshire Screwfix Branch.As a Customer Service Representative, you will play a key role in delivering exceptional customer experiences, responding to customer inquiries, and resolving issues promptly and professionally.This role offers an...


  • Sutton-In-Ashfield, United Kingdom Nicholas Howard Full time

    **Nicholas Howard Limited** are delighted to be recruiting on behalf of a client based in Sutton-in-Ashfield, who has a great opportunity for a Branch Customer Advisor. This role is part time, offering 21 hours over 3 days a week (Monday-Saturday). **Main tasks of the role**: - **Customer Services** - provide an excellent standard of customer service to...


  • Sutton-In-Ashfield, United Kingdom Available Car Limited Full time

    We are looking for a Customer Consultant to join our Team of experts. If you want to work for a market leader in the used car sales industry with a supportive team who will help you reach your potential, we have the opportunity for you. **Our Benefits**: - £23,000 per annum - 24 days holiday + bank holidays + Birthday off - “Available Anniversaries”...


  • Sutton-In-Ashfield, United Kingdom Employal Full time

    About EmployalWe are a leading ecommerce business that prides itself on offering bespoke solutions to automotive businesses nationwide.The Role: Customer SupportLocated in Nottinghamshire, this office-based position offers a competitive salary of £23,000-£25,000 per annum.Job Description:This varied role involves answering incoming calls and emails from...


  • Sutton-In-Ashfield, United Kingdom Clayton Glass Full time

    **AN EXCITING OPPORTUNITY TO WORK FOR CLAYTON GLASS, THE UK'S FAVOURITE GLASS COMPANY!** Welcome to Clayton Glass! We are one of the UK’s largest and most trusted business-to-business manufacturers and suppliers of insulating glass units (IGUs). Since forming back in 1956, Clayton have become the go-to source of knowledge on all things glass. Through...


  • Sutton in Ashfield, Nottinghamshire, United Kingdom Wickes Full time

    About the Role:At Wickes, we're focused on delivering an exceptional customer experience. As a Customer Service Assistant, you'll play a vital role in making this happen.Key Responsibilities:Provide excellent customer service, ensuring every customer feels valued and supported.Assist customers with their queries, addressing any concerns or issues they may...