Customer Service Administrator

7 months ago


SuttonInAshfield, United Kingdom Clayton Glass Full time

**AN EXCITING OPPORTUNITY TO WORK FOR CLAYTON GLASS, THE UK'S FAVOURITE GLASS COMPANY**

Welcome to Clayton Glass We are one of the UK’s largest and most trusted business-to-business manufacturers and suppliers of insulating glass units (IGUs).

Since forming back in 1956, Clayton have become the go-to source of knowledge on all things glass. Through many years of learning and developing, we now operate at the forefront of the latest that glazing technology has to offer, whether it be windows, bifold doors, skylights or conservatories.

We have six sites in County Durham, Scotland, Newcastle, Blackburn, Nottingham and Canterbury, containing over 600 unique personalities, all pulling in the same direction to achieve our common goal of glazing Great Britain.

While we may be large, we have a community spirit, and operate with all the values of a smaller, family-run business. We're a friendly bunch, and are making big improvements across our sites to ensure they are as inclusive as they possibly can be.
**THE ROLE**

Position: Customer Service Administrator

Location: Huthwaite, Nottinghamshire

Reports to: Customer Service Manager

Job Purpose: To deal with all customer orders and enquiries with a positive and helpful approach, providing first class customer service.
**DUTIES**

The following list is typical of the level of duties which the post holder is expected to perform or be responsible for. It is not exhaustive and other duties of similar type and level may be expected from time to time.
- To deal with internal and external customer enquiries professionally.
- To contact customers to advise on and resolve any problems with orders.
- To liaise with the Production Office and the Transport Department re. delivery of urgent orders.
- Maintain customer filing system, ensuring it is kept up-to-date at all times.
- Assist order processing team when required.
**PERSON SPECIFICATION**
- Adopt a courteous, helpful and professional manner when dealing with customers at all times
- Good Interpersonal skills
- Flexible and creative
- Good P.C. skills
- Attention to detail and accuracy
- Drive and determination

**Job Types**: Full-time, Permanent

**Salary**: From £10.42 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Sutton-In-Ashfield: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



  • Sutton-in-Ashfield, United Kingdom Staffbase Recruitment Full time

    Our client is a very successful manufacturing business who supply hi-tech equipment to the food and pharmaceutical sectors. Staffbase have been appointed to recruit for the position of Customer Service Administrator. **The Role**: Reporting to the Office Manager you will provide reliable administration support for the after service team. your duties will...


  • Sutton-In-Ashfield, United Kingdom 2fawcett Recruitment Full time

    Role: Customer Service Administrator Type: Permanent **Salary**: £23,000 **Duties**: - Handling Customer Returns in a timely manner - Customer facing order progressing with the Operations Team - Post sales queries, such as POD's, pricing, copies of documents - Obtaining and analysing Customer feedback - Assisting with greeting visitors and answering...


  • Sutton-in-Ashfield, United Kingdom TH Recruitment Full time

    This is a great role, working for a global business. Another perk is 34 days holiday per year (including bank hols)! As Internal Sales the focus will be on dealing with customer enquiries, preparing quotations that align to the customer requirements in order to generate an order, and coordinating orders from point of order to completed purchase order....


  • Sutton-In-Ashfield, United Kingdom Elizabeth Michael Associates Full time

    **| TEMP - PERM CUSTOMER SERVICE ADVISOR / ADMINISTRATOR |** **| NG17, NOTTINGHAM |** **| £10.42 PER HOUR |** **| TEMPORARY ONGOING |** **| 37 HOURS PER WEEK |** **| STARTING ASAP |** **Responsibilities**: - Receiving, recording, diagnosing and prioritising enquiries, including repairs orders, operating a repairs appointment system, working in a...


  • Kirkby-in-Ashfield, United Kingdom Kinetic Office Recruitment Full time

    **Customer Service Administrator - Export Team Mansfield area -**able work from home for up to 2 days per week after probation** £23,500 to start, reviewed every 6 months up to the current 2-year salary of circa £29,000** **About them**: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of...


  • Sutton-In-Ashfield, United Kingdom Elizabeth Michael Associates Full time

    **| ADMINISTRATOR / CUSTOMER SERVICE - TEMP ONGOING |** **| SALARY: £12.18 PER HOUR |** **| LOCATION: NG17, NOTTINGHAM |** **| START ASAP |** **| TEMP ON GOING |** **Responsibilities**: - Receiving keys from outgoing tenants - Giving advice about how to end tenancies - Sending mail-merge letters on mass - Sending letters for Housing Officers - Raising...


  • Kirkby in Ashfield, United Kingdom SF Recruitment Full time

    SF Recruitment have an exciting Temporary to Permanent opportunity to start January 2025. Job Title: Customer Service Administrator Location: Office-Based , Kirkby in Ashfield (Driver wanted due to location)Hours: Full Time, Early finish on Fridays (37.5 hours) Pay: £11.44 per hour , paid weekly. Managing the order processing cycle with precision and...


  • Sutton-In-Ashfield, United Kingdom Dawsongroup plc Full time

    We are recruiting for a Customer Service Controller for our tcs site based in Sutton in Ashfield. Dawsongroup tcs offers temperature control solutions for businesses across a range of industry sectors. The Customer Service Controller will be responsible for acting as the first point of contact for any customer queries relating to assets on rental. As the...


  • Sutton-In-Ashfield, United Kingdom Dawsongroup Full time

    **Dawsongroup TCS** ¦offers temperature control solutions for businesses across a range of industry sectors. We have 30 years’ experience working with the Food and Drink, Pharmaceutical, Logistics, R&D and Environmental industries; providing each with solutions that improve their processes, efficiency, and productivity. **Position Overview**: The...


  • Kirkby in Ashfield, United Kingdom Better Together HR Limited Full time

    We are looking for an experienced and motivated Customer Service Administrator to work for our client in Nottinghamshire. **Hours**:8:30 - 4:30, Monday to Friday **Pay**:£11.28/hr **Duties Include**: - Customer order processing and coordination - Communicating with customers in a professional manner, and developing an ongoing relationship - Handling...


  • Kirkby in Ashfield, United Kingdom Kesseler Full time

    **Customer Service / Sales Office Administrator** Kirkby-in-Ashfield. We are a young, growing, privately owned and run company based in Kirkby in Ashfield. We currently have a full time permanent opportunity for a highly motivated customer service / office administrator to join our small and highly driven team. **Monday - Friday 09:00 - 17:00** **to...


  • Sutton-In-Ashfield, United Kingdom Nicholas Howard Full time

    **Nicholas Howard Limited** are delighted to be recruiting on behalf of a client based in Sutton-in-Ashfield, who has a great opportunity for a Branch Customer Advisor. This role is part time, offering 21 hours over 3 days a week (Monday-Saturday). **Main tasks of the role**: - **Customer Services** - provide an excellent standard of customer service to...


  • Sutton-In-Ashfield, United Kingdom profine UK Ltd Full time

    **Responsibilities**: - Providing excellent Customer Service - Processing customer orders and any enquires in accurate and timely manner - Dealing with daily enquires and complains - Investigate the complains where possible, follow up appropriate action with appropriate team - Working closely with other departments on daily basis - Provide all relevant...


  • Sutton-in-Ashfield, United Kingdom Broster Buchanan Ltd Full time

    Branch Customer Service Advisor Broster Buchanan is looking to recruit a Branch Customer Service Advisor to join the financial business in Sutton-in-Ashfield. Our client is ambitious award-winning financial services that have twice been recognised as one of the Best Companies to work in theUK. Key Responsibilities - To provide an excellent standard of...

  • Administrator

    2 months ago


    Sutton in Ashfield, United Kingdom CV-Library Full time

    Administrator Sutton-in-Ashfield, Nottinghamshire £12.59 per hour – Weekly paid Temporary booking to start asap till Easter 2025 Monday to Thursday 8am till 4pm Friday 3.30pm We are currently recruiting for a confident administrator to provide support for a busy reception. The suitable candidate will have strong communication skills along...

  • Business Administrator

    24 hours ago


    Sutton-in-Ashfield, United Kingdom Manpower UK Ltd Full time

    Manpower have an exciting opportunity to join our client in NG17 as a Business Administrator!As Business Administrator, duties will include:Providing general office administration including data entry, scanning, photocopying and filing.Meeting and greeting clients and visitors to the site.Taking inbound calls from customers and transferring to the relevant...

  • Business Administrator

    20 hours ago


    Sutton in Ashfield, United Kingdom Better Together HR Limited Full time

    An opportunity is available for a Business Administrator to join a busy customer services team. The principal role of the Business Administrator is to perform a wide range of administrative, office support activities across the business as well as covering reception. The role requires a confident, self-motivated and personable person with a polite...

  • Business Administrator

    21 hours ago


    Sutton in Ashfield, United Kingdom Manpower UK Ltd Full time

    Manpower have an exciting opportunity to join our client in NG17 as a Business Administrator! As Business Administrator, duties will include: Providing general office administration including data entry, scanning, photocopying and filing. Meeting and greeting clients and visitors to the site. Taking inbound calls from customers and transferring to the...


  • Sutton in Ashfield, United Kingdom CV-Library Full time

    Manpower have an exciting opportunity to join our client in NG17 as a Business Administrator! As Business Administrator, duties will include: Providing general office administration including data entry, scanning, photocopying and filing. Meeting and greeting clients and visitors to the site. Taking inbound calls from customers and transferring to the...

  • Business Administrator

    24 hours ago


    Sutton in Ashfield, United Kingdom CV-Library Full time

    An opportunity is available for a Business Administrator to join a busy customer services team. The principal role of the Business Administrator is to perform a wide range of administrative, office support activities across the business as well as covering reception. The role requires a confident, self-motivated and personable person with a polite...