Customer Service Representative

5 days ago


Sutton in Ashfield, Nottinghamshire, United Kingdom Screwfix Direct Ltd Full time

We have an exciting opportunity for a Customer Service Representative to join our team at our Sutton-In-Ashfield, Nottinghamshire Screwfix Branch.

As a Customer Service Representative, you will play a key role in delivering exceptional customer experiences, responding to customer inquiries, and resolving issues promptly and professionally.

This role offers an excellent opportunity to develop your skills in customer service, communication, and problem-solving, with the potential for career advancement within the company.

Responsibilities
  • Respond to customer inquiries via phone, email, or in-store
  • Resolve customer complaints and issues promptly and professionally
  • Process transactions accurately and efficiently
  • Contribute to maintaining a clean and tidy store environment
Requirements
  • A competitive salary £15,000 - £20,000 per annum
  • 28 days annual leave plus Bank Holidays, increasing with length of service
  • An award-winning company pension scheme with up to 14% Kingfisher contribution
  • Life cover and discounted healthcare benefits
  • 20% discount with Screwfix and B&Q
  • Company share save schemes and ongoing development opportunities
About Our Store

Our Sutton-In-Ashfield branch is a busy and dynamic store that serves a wide range of customers, from DIY enthusiasts to professionals in the trade.



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