Customer Service Specialist

1 day ago


Sutton in Ashfield, Nottinghamshire, United Kingdom Medirest Full time

Apart from the existing job description, we expect this porter to be able to maintain public areas cleanliness in line with hospital regulations. By doing so, he/she must work closely with other teams ensuring that guests' satisfaction requirements are consistently met.

The successful candidate should be comfortable working independently while being able to respond to urgent needs quickly when needed. Excellent oral communication skills are mandatory, as they interact with various individuals including patients, staff, and guests alike.

About the Job Responsibilities
  • Deliver exceptionally high levels of customer satisfaction
  • Perform cleaning tasks according to facility protocols
  • Coordinate room setups with relevant departments
  • Communicate effectively with colleagues and management
  • Take ownership of issues and problems

The ideal candidate must have flexible scheduling capabilities, strong organizational abilities, good judgment, and leadership skills. Furthermore, possessing problem-solving skills, honesty, integrity, trustworthiness, ability to follow direction, teamwork spirit, a non-judgmental approach towards patients, compassion, patience, creativity, dependability, efficiency, enthusiasm, self-motivation, strong work ethic, and proactive behavior are highly desired.

Successful candidates should earn approximately £21,000 to £22,000 annually. This position offers great opportunities for career growth and development.



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