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Sales/information Asst

4 months ago


High Peak, United Kingdom Derbyshire County Council Full time

We are looking for a friendly, organised, flexible, and creative person to join our Countryside service team and play a key role within our High Peak Junction centre on the Cromford Canal.

Our Countryside service is passionate about maintaining our variety of wonderful Derbyshire countryside sites and facilities which all are valued by our community and our visitors.

You will play an essential ‘first point of contact’ customer services role for visitors, facilitating retail sales and providing information and advice relating to events and general activities, on site and across the wider Countryside Service.

What will you be doing?

Providing a warm welcome and advice to visitors on countryside and tourism

Be responsible for the day-to-day management of sales, displaying and selling of items, handling of money, operating a till & cashing up

Assisting with group visits, bookings, and events.

Keeping the centre clean, tidy, and welcoming to visitors, including opening, and closing the centre and assisting with displays and exhibitions

Providing administrative support including keeping daily financial records

Working flexibly as part of a team to provide excellent customer service and acting as a point of contact for the team

This list is not exhaustive, please do look at our comprehensive job profile for more detail.

What skills/experience do you need?

A positive “can do” attitude

Excellent communication skills and a fondness of working with the public

Knowledge of our Countryside sites and service

Experience of working in a shop / selling environment and the handling of cash and till operation

The confidence to work alone with the ability to problem solve and use own initiative

In return, we offer commitment to your continuing professional development with ongoing training opportunities in a supportive team, as well as range of benefits including:
Generous annual leave

Time off in lieu

Generous local government pension scheme

Guaranteed incremental annual pay increases

Cycle to work scheme

A comprehensive wellbeing packages

Discounts at selected county leisure centres

and much more.

For an informal discussion about this role, please contact Mark Brailsford on 07990 796192.

The role will involve significant periods of working alone and requires working in the summer season, April to October, Wednesday, Thursday, Friday, and Saturday, then just Saturdays in the winter, November to March.

Working pattern: April to October 7 hours 30 minutes per day. November to March, Saturdays, 6 hours per day.

Enhanced pay rates are paid for Bank Holiday working.

Provisional Interview Date: 04 April 2023.

Saturday and Sunday hours will be paid at plain time where it is part of your normal working pattern unless it is between 7pm and 7am, where enhanced rates of pay apply. Enhanced pay rates are paid for Bank Holiday working.