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Supply Point Administrator
2 months ago
**Supply Point Administrator**
**Salary commensurate with experience + excellent benefits**
**Flexible working arrangements**
**Wide variety of employee benefits including private medical insurance**
**Location**:Lytham St Annes, Lancashire
BPG are a non-domestic commercial energy supplier operating solely in the I&C sector based in Lytham, Lancashire. Our Directors and Senior Management team have considerable industry experience and BPG’s business model has proven to be resilient to the increasingly demanding challenges of retail energy supply. We are innovative to commercial opportunities and adaptable regulatory requirements and act as pioneers at the forefront of certain industry change.
Due to a period of growth we are extending our team and looking for an enthusiastic and committed Supply Point Administrator to ensure dataflows to register our customers to BPG are sent correctly and in a timely manner, whilst ensuring exceptions are resolved effectively and efficiently.
This is a crucial role to the business, working within a team to deliver a high level of service at all times.We are seeking someone numerate, analytical and precise, whilst being a great team player. The ideal person will have worked for 2 - 3 years within an energy supplier, but experience is not essential as full training will be provided. Experience from within the energy industry is very welcome.
This is a very exciting time for the business in an evolving industry which will really appeal to ambitious and talented people who want to work in a high achieving team environment in a dynamic sector.
**Responsibilities**:
- Creating and processing energy industry dataflows
- Investigating and resolving dataflow exceptions in a timely manner
- Maintaining accurate customer data using Billing, CRM and Industry Interaction software
- Working closely within a team to deliver business priorities
- Resolution of queries either first hand or via co-operation with back office teams
- Identifying potential process improvements and raising them accordingly
- Raising and resolving read disputes
- Raising and resolving issues with other suppliers regarding customer registrations
- General administration; duties in accordance with Line Manager Requests
- High quality communication skills
- High level of IT literacy and excel skills
- Motivation to work autonomously
- Excellent team player
- Strong organisation skills
- Highly flexible and able to multi-task
**Salary**: £21,000.00-£22,000.00 per year
**Benefits**:
- Referral programme
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Lytham, FY8 5FT
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