Customer Operations Administrator

1 month ago


Ashford, United Kingdom Snug Rugs Ltd Full time

Snug Rugs Ltd is an established online retail company, trading for over 10 years. We specialise in Footwear and Apparel.

We are looking for a Customer Operation Administrator to join the team. This is a primarily a computer based role. This is a varied role with excellent development opportunity to learn all aspects of an online retail business.

Main duties
- Customer service messages
- Answering the phone
- Processing returns and refunds
- Supporting supplier ordering
- Customer order admin

Additional duties
- New product photography and editing
- Creating product descriptions
- Listing new products on our internet channels

Key skills / experience required
- Basic computer skills essential
- Good telephone manner essential
- Excel desirable
- Attention to detail essential

This is a full time role - hours 8:30am - 5:00pm - Mon to Fri.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Work Location: In person



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