Administrator

3 weeks ago


Wallingford, United Kingdom The Recruitment Group Full time

**The Recruitment Group is hiring**

An exciting opportunity has arisen for a motivated individual to assist with a variety of administrative tasks, within my clients Service Department as a Administrator.

Role: Administrator

**Salary**: £25,000 Per Annum

Location: Wallingford, Oxfordshire

Role: Permanent

Holiday Entitlement: 25 days

**Job Scope**:
**You will be a core part of the team, responsible for the accurate logging and processing of service calls plus other general admin duties. You will ideally have worked within a customer support position previously, have an excellent eye for detailand a confidence in dealing with external clients and contractors by telephone.**

**Core responsibilities of the Administratorrole**:

- Identifying chargeable calls and raising sales invoices
- To take ownership of logging, processing, and closing a customer service calls
- Posting purchase invoices
- Resolve customer queries
- Checking engineer worksheets; ensuring data is accurately recorded on Management system
- Worksheet filing
- Working with external contractors to ensure that customer service calls are picked and attended to in line with company required by date
- Ensuring customer satisfaction at all stages in the service process
- Action operators and engineers’ attendance to a service request

A**bout you**:

- A good communicator and well organised
- A good all round Computer literacy including knowledge of Microsoft Word and Excel
- Experience in customer service and general administration
- Excellent time management and reporting skills
- Flexible approach to the working environment

We wish you the best of luck in your job search

If you would like to know how we will store and


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