Customer Service Adviser

2 weeks ago


Nottingham, United Kingdom University of Nottingham Full time

**University of Nottingham Libraries, Customer Services**:
**Location**:

- University Park**Salary**:

- £22,149 to £24,948**Closing Date**:

- Tuesday 06 June 2023**Interview Date**:

- To be confirmed**Reference**:

- LD166023X1Are you passionate about customer service and looking for a role that’s filled with variety and challenge, working in a multicultural community? We are looking for enthusiastic, welcoming and customer-focussed people to join our Customer Services Team based at Hallward Library.

As the first point of contact you will provide a warm welcome and a great customer experience both in-person and virtually. Once you are trained in our library systems and facilities (including IT systems, printers and AV equipment), you will be ready to respond to a broad range of queries and requests from students, academic staff and visitors. You will also help students become familiar with our libraries and services at certain times of year, such as induction.

You will be confident responding to a range of queries and situations which are sometimes unpredictable. Good communication skills, the ability to work independently and as part of a team will be essential. You will be comfortable with a range of technology and able to pick up changes to our processes quickly. You will be keen to learn, developing your skills and sharing your knowledge to provide guidance and solutions.

You will be educated to GCSE level including Maths and English and/or you will be able to demonstrate relevant experience working in a customer focused environment.

We are committed to providing competitive employment packages that support your well-being and help you reach your full potential. You will have access to a benefits package, including leading fitness and health facilities, staff discounts and travel schemes, along with a generous holiday allowance and pension scheme.

This is a part time, permanent position. Preferred start date: June 2023

Role 1: Mon, Tues, Sat 5pm-10pm (4pm-9pm in vacation), Sun 12pm-5pm

Role 2: Mon 12pm-5pm, Fri, Sat, Sun 5pm-10pm (4pm-9pm in vacation)



  • Nottingham, United Kingdom Manpower Full time

    Customer Service Adviser-Student Support Discover the unique opportunity to work with our client at The Open University, a distinguished public Distance Learning and Research University. As one of the largest universities in the UK for undergraduate education, they are at the forefront of innovation and education excellence. If you are excited about the...


  • Nottingham, United Kingdom Manpower UK Ltd Full time

    Customer Service Adviser-Student Support Discover the unique opportunity to work with our client at The Open University, a distinguished public Distance Learning and Research University. As one of the largest universities in the UK for undergraduate education, they are at the forefront of innovation and education excellence. If you are excited about the...

  • Customer Service Adviser

    Found in: Whatjobs ES C2 - 1 week ago


    Nottingham, United Kingdom Manpower UK Ltd Full time

    Customer Service Adviser-Student SupportDiscover the unique opportunity to work with our client at The Open University, a distinguished public Distance Learning and Research University. As one of the largest universities in the UK for undergraduate education, they are at the forefront of innovation and education excellence.If you are excited about the...

  • Customer Service Adviser

    Found in: beBee S GB - 2 weeks ago


    Nottingham, United Kingdom Manpower Group (UK) Full time

    Customer Service Adviser-Student Support Discover the unique opportunity to work with our client at The Open University, a distinguished public Distance Learning and Research University. As one of the largest universities in the UK for undergraduate education, they are at the forefront of innovation and education excellence. If you are excited about the...

  • Customer Service Adviser

    Found in: Talent UK C2 - 3 weeks ago


    Nottingham, United Kingdom Manpower UK Full time

    Customer Service Adviser-Student SupportDiscover the unique opportunity to work with our client at The Open University, a distinguished public Distance Learning and Research University. As one of the largest universities in the UK for undergraduate education, they are at the forefront of innovation and education excellence.If you are excited about the...


  • Nottingham, United Kingdom University of Nottingham Full time

    **University of Nottingham Libraries, Customer Services**: **Location**: - University Park**Salary**: **Closing Date**: - Tuesday 21 March 2023**Interview Date**: - To be confirmed**Reference**: - LD074123X1**Are you passionate about customer service and looking for a role that’s filled with variety and challenge, working in a multicultural community?...

  • Night Owl

    5 days ago


    Nottingham, United Kingdom Ritz Recruitment Ltd Full time

    **Customer Service Assistant (Nights)** **Hours 8pm - 8am (4 on 4 off on a rota basis)** **Student Accommodation** **Salary £10.08 per hour** **Temporary - Must be available for an immediate start** Our large student accommodation is looking for a temporary member of staff to join the team in their busy time. Working as part of a team to provide...


  • Nottingham, United Kingdom University of Nottingham Full time

    **Libraries Customer Services: George Green, James C-G**: **Location**: - University Park**Salary**: **Closing Date**: - Tuesday 23 May 2023**Interview Date**: - To be confirmed**Reference**: - LD191323X1As the first point of contact you will provide a warm welcome and a great customer experience both in-person and virtually. Once you are trained in our...


  • Nottingham, United Kingdom Inspire: Culture, Learning & Libraries Full time

    **Hours**: 28.5 Hours Per Week **Interview Date**: 27th September 2023 **Closing Date**: 8th September 2023 **Salary**: Grade 3 (£21,575 - £22,369 FTE) We believe our Library Customer Service Advisors are key to our success in achieving our vision to inspire people across Nottinghamshire to read, learn and enjoy culture. We are looking for a...


  • Nottingham, United Kingdom Inspire: Culture, Learning & Libraries Full time

    **Hours**: 18.5 Hours Per Week **Interview Date**: 27th September 2023 **Closing Date**: 8th September 2023 **Salary**: Grade 3 (£21.575-£22,369 FTE) We believe our Library Customer Service Advisors are key to our success in achieving our vision to inspire people across Nottinghamshire to read, learn and enjoy culture. We are looking for a...


  • Nottingham, United Kingdom Inspire: Culture, Learning & Libraries Full time

    **Hours**:18.5 Hours Per Week **Interview Date**:5th April 2023 **Closing Date**:17th March 2023 **Salary**: Grade 3 (£21,575-£22,369 FTE) Inspire, Culture, Learning and Libraries is a charitable Community Benefit Society delivering library, cultural and learning services across Nottinghamshire. We believe our Library Customer Service Advisors are key...


  • Nottingham, United Kingdom University of Nottingham Full time

    **University of Nottingham Libraries, Customer Services**: **Location**: - University Park**Salary**: **Closing Date**: - Friday 24 February 2023**Interview Date**: - To be confirmed**Reference**: - LD489322X2Previous applicants in the last 6 months need not apply Our teams share a passion for high-quality customer service, but what helps us succeed is...


  • Nottingham, United Kingdom Kuehne+Nagel Full time

    Fantastic opportunity for a Customer Service Specialist to join our Road Logistics team in Nottingham! - ** Your Role **:We are looking for an enthusiastic and motivated individual with a real passion for helping people and solving problems to join our Customer Service team in Nottingham for a fixed term of 12 months, while one of our team members goes on...


  • Nottingham, United Kingdom Inspire: Culture, Learning & Libraries Full time

    **Hours**: 16 Hours Per Week - Maternity Cover - End Date 4th August 2023 **Interview Date**: TBC **Closing Date**: 4th January 2023 **Job Description **Library Customer Service Adviser **Inspire: Culture, Learning & Libraries **Grade 3** **Job Purpose** To act as the public face of Inspire, proactively promoting, advocating, signposting, delivering...


  • Nottingham, United Kingdom The Nottingham Full time

    **About The Role**: **Contract type: Permanent** **Hours: Full Time, 35 Hours** **Location: Nottingham, Hybrid (2 days a week onsite)** **Salary**:_ £23,000_ We have an exciting opportunity for a Trainee Mortgage Adviser to join our Central Mortgage Team in Nottingham at our Head Office. This is a telephone-based role where you will provide a mortgage...

  • Customer Service

    Found in: Talent UK 2A C2 - 1 week ago


    Nottingham, United Kingdom Uniting People Full time

    Operations Customer Service Advisor£22,700 + Annual Bonus £1500Competencies/Skills: - * Ability to work in a target-oriented environment. * Should be a good team player. * Should have excellent communication skills. [in English Language] * Should have excellent interpersonal skills. * strong ability to multi-task * Customer service experience...

  • Customer Service

    Found in: Whatjobs ES C2 - 1 week ago


    Nottingham, United Kingdom Uniting People Full time

    Operations Customer Service Advisor£22,700 + Annual Bonus £1500Competencies/Skills: - * Ability to work in a target-oriented environment. * Should be a good team player. * Should have excellent communication skills. (in English Language) * Should have excellent interpersonal skills. * strong ability to multi-task * Customer service experience specifically...


  • Nottingham, United Kingdom Saint-Gobain Full time

    We have an exciting opportunity to join our already successful team in **Jewson Nottingham Colwick** as a Senior Customer Service Advisor**. If you are passionate about delivering great service, and ready utilise your sales experience, then this could be the opportunity you’ve been waiting for! **Is this role right for me?** First and foremost, we always...

  • Customer Service

    21 hours ago


    Nottingham, United Kingdom Emson Group Full time

    Note: This role would be for our **Nottingham** branch. Customer Service provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to...


  • Nottingham, United Kingdom Jewson Full time

    We have an exciting opportunity to join our already successful team in **Jewson Nottingham Colwickas a Senior Customer Service Advisor**. If you are passionate about delivering great service, and ready utilise your sales experience, then this could be the opportunity you've been waiting for! **Is this role right for me?** First and foremost, we always want...