Operations Administrator
5 months ago
Job Introduction
**Job Title**:Operations Administrator
**Location**:Chesham
**Salary**: £13.00 per hour
**Job Type**: Full time
First Response Group is not just a workplace. It is a vibrant community where **passion **fuels our excellence, **integrity **guides our conduct, **empowerment **shapes our successes, and a sense of **community **binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.
**Key Responsibilities**:
- Input absences into the Scheduling Software, assist with forward rostering across all portfolios.
- Communicate with Operations Managers regularly regarding staff absences/lateness.
- Communicate with all service providers daily regarding fulfilment requirements.
- Communicate and confirm a shift on the system for employees who struggle to use company APP.
- Monitor volunteers on the system and inform Operation Managers where gaps can be filled.
- Check and report any fatigue management with the Operations Manager
- Cover any leave/ absence/ emergency within the department.
- Use required systems per business needs.
- Advise officers on correct procedures for Booking on/Annual Leave/Complaints
- Direct Officers to the correct Operations managers for internal issues
- Inform the Operations manager of any issues raised by employees.
- Undertake any Adhoc duties requested by the operations team.
**Qualifications and Experience**:
- Commitment to providing first-class customer service.
- Strong communication skills, both written and verbal.
- Excellent attention to detail.
- Knowledge of scheduling preferred but not essential, training will be given.
- PC skills including Microsoft Word and Excel.
**Benefits**:
- Referral Scheme
- Pension
- Healthcare package
- Company Laptop
- Company Mobile
**About FRG**:
At First Response Group (FRG), we are a recognised leader in security, risk, and facilities management solutions. We are seeking dedicated professionals to join our team and contribute to our ongoing success.
If you are looking for a workplace that values innovation and excellence, FRG could be your next career move.
**Why FRG?**
- Dynamic Environment: Join a team where your contributions matter. We foster an environment where everyone has a voice and can make a real impact.
- Innovative Solutions: Be at the forefront of the industry with access to the latest technologies and solutions. At FRG, we are committed to staying ahead.
- Professional Growth: Your career growth matters to us. We provide opportunities for learning and development, helping you advance in your career.
- Industry Recognition: As an SIA approved contractor, ACS Pacesetter, and holder of four NSI Gold accreditations, FRG is known for its commitment to excellence.
**Equal Opportunity Employer**:
FRG is an equal opportunity employer, promoting diversity and inclusion.
**Connect with Us**: Follow us on LinkedIn at First Response Group for updates and insights into our work.
Join FRG, where your skills make a difference in a workplace that values professionalism and innovation.
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