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Executive Assessment Coordinator

4 months ago

Halifax, United Kingdom Yoke for CWS (AMS) Full time

**Executive Assessment Coordinator**

Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you

**Location**:Fully remote - Will need to be in the office 2/3 days to get setup
**Start Date**:As soon as possible
**Pay Rate**:£18 per hour
**Shift Pattern**: Monday to Friday 9am-5pm - Flexible working hours if needed
**Contract**: Temporary contract 6 months

**About this opportunity**

**What you’ll be doing**

The role will appeal to a highly motivated and career minded individual keen to develop their Executive support skills, and knowledge of how Executive insights are used to select and develop Executives in business-critical roles.
- Providing a best-in-class and bespoke customer experience to Executives going through an Executive Insights Process
- Ensuring adherence to agreed SLAs. E.g., time from request to completion of Insights process, communication of recommendations to key stakeholders, etc
- Taking accountability for all allocated customer queries to ensure a swift resolution
- Ensuring smooth interfaces with the Prescient Executive Team, our internal stakeholders, and external suppliers by sharing information clearly, accurately, and in a timely way
- Managing highly confidential and sensitive information in line with Group’s Regulatory, Data and Risk Management frameworks, maintaining professionalism and integrity at all times

**What you’ll Need**
- Experience of delivering best-in-class customer service in a dynamic environment
- Warm interpersonal style that makes a strong positive ‘front of house’ impact
- Excellent written / verbal communication and interpersonal skills to manage Executive stakeholders
- Strong attention to detail and ability to deal efficiently with multiple tasks
- Ability to quickly understand day-to-day customer and operational issues and problem solve to resolve these, including sound judgements on when to request input from the team
- Exceptional organisational skills, diary management, with the ability to prioritise your workload and work unsupervised
- Be an effective and collaborative team member, taking a flexible approach to adapt to changing priorities as needed
- Driven to achieve individual and collective goals, to contribute to continuous improvement of the service, and to use on-the-job opportunities to develop personal capabilities
- Adept at using Microsoft 365 packages - particularly MS PowerPoint and MS Excel
- History of recruitment background / Financial services / HR project experience

**Are you interested in this opportunity?**

To apply, click on the link and you will be sent a response immediately with next steps and one of our recruitment team will be in touch within 24 hours once you’ve completed to talk you through the role in more detail let you know what happens next

**Salary**: £18.00 per hour

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: LBG00346