Technical Services Coordinator

7 months ago


Halifax, United Kingdom Solina Group Full time

At Solina, our community of over 3,400 people share a **passion for food** and live our entrepreneurial culture.

We design **customised savoury solutions** for our clients operating in the food industry, food service, butchery and nutrition markets. **With sustainability at the heart** of our business model, we aim to produce food that is good in every sense of the word : delicious, nourishing, affordable, sustainable and convenient.

Solina is a fast growing business, with 40 production sites and R&D laboratory, we are present in more than 18 countries mainly in Europe and North America.

By constantly rethinking culinary solutions, **we make food matter for people and the planet.**

If you're ready for a new adventure in a fast-growing, passionate, international company, **join us**

**Responsibilities**:
1. **Supplier and Raw Material Management**
- Management of supplier approval & review system for ingredients, services and packaging
- Management of raw material & packaging specification system
- Completion of risk assessments including raw material and vulnerability
- Management of supply chain information
- On site raw material assessments for use in finished products
- Raw material CoA/CoC review and release on intake

2. **Management of Site and Customer KPIs**
- Completion of site and customer KPI reports
- Trending and reporting of microbiological data
- Non-conformances and microbiological testing
- Coordinating customer complaints investigations and managing responses to customers

3.** Maintenance of Customer Complaint System**
- Management of the site complaints
- Coordination of investigations and complaint reporting internally and to customers
- Customer complaint trending and reports

4. **Recipe and raw material system management**
- Raw material linking between management system and local ERP
- Management of the system at Elland site
- Supplier creation on the system
- Site key user
- Assistance and implementation of group projects
- Training for Elland users

5.** Other**
- Co-ordination of retail packaging artwork approval and sign off
- Packaging release from intake
- Attending taste panels - Internal & customer when required
- Member of internal auditing team
- Providing cover for other Technical Services roles
- Any other projects/duties deemed fit by the Technical Services Manager
- A safe working environment to be maintained at all times


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