Customer Service Coordinator

3 days ago


Halifax, United Kingdom Huntress Full time

We are looking for a Customer Service Coordinator to join the team at an established, expanding and leading manufacturing company in North Halifax.

Our client is passionate about providing excellent customer service and they are looking for an experienced professional to become a valued member of their team.

The role of the Customer Service Coordinator will be varied but duties will include:

- Order processing and order management.
- Managing telephone enquiries and customer service calls.
- Processing customer complaints, ensuring the best outcome for the customer and the company.
- Producing weekly back order reports and liaising with customers and relevant BDMs.
- Generating quotations.
- Administration of paperwork.
- Liaising and supporting of network of Business Development Managers.
- Internal & external reporting, as required.
- Management and organisation of your own and shared sales inboxes.
- Proactively developing customer relationships to increase sales and exceed customer's expectations.
- Taking ownership and managing your given accounts to ensure complete and professional customer care.

We are looking for enthusiastic, self-motivated, and experienced Customer Service professionals who can work well both independently and as part of a team. You must be an excellent communicator with a background in a similar customer service role.

If you are looking for a new challenge with a growing organisation then this could be the role for you

Please click apply, or call the office on 0113 205 6400, today

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.



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