Customer Service
3 months ago
Assist customers with inquiries, complaints, and product/service information
- Perform data entry and maintain accurate customer records
- Upsell products and services to maximize sales opportunities
- Maintain a high level of phone etiquette and professionalism at all times
'''Requirements'''
- Excellent verbal and written communication skills in
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong problem-solving skills and ability to think on your feet
- Positive attitude, patience, and empathy towards customers
We offer competitive compensation, including benefits such as health insurance, paid time off, and opportunities for career growth. If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.
Please submit your resume along with a cover letter highlighting your relevant experience.
**Job Types**: Permanent, Full-time
**Salary**: £8.94-£11.27 per hour
**Benefits**:
- Company events
- Company pension
- On-site parking
Schedule:
- 10 hour shift
- Monday to Friday
Ability to commute/relocate:
- Halifax: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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