Customer Service Liaison
3 days ago
A leading support services organisation based in the North of England is seeking a Customer Service Liaison to join their team. This role offers an excellent opportunity for someone with good customer service and telephone skills to develop their career in a dynamic and fast-paced environment.
About the RoleWe are looking for an experienced Support Services Coordinator who can provide exceptional customer service and work effectively with our engineering teams. The successful candidate will have strong interpersonal skills, be able to work under pressure, and possess a logical and methodical approach to problem-solving.
The role involves liaising directly with customers and engineers to arrange appointments and repairs, updating customer records accurately, and managing customer expectations throughout the job lifecycle. You will also be responsible for progress chasing jobs to ensure timely completion and updating systems with job notes and details.
The ideal candidate will have experience in office-based customer service and possess excellent communication and organisational skills. If you are looking for a new challenge and want to join a team that values diversity and inclusion, we would love to hear from you.
Key Responsibilities- Liaise with customers and engineers to arrange appointments and repairs
- Update customer records accurately and manage customer expectations
- Progress chase jobs to ensure timely completion
- Update systems with job notes and details
To be successful in this role, you will need:
- Good customer service and telephone skills
- Experience in office-based customer service
- Strong interpersonal and communication skills
- Logical and methodical approach to problem-solving
- Ability to work under pressure and to timescales
This role offers a competitive salary of up to £27,000 per annum, plus opportunities for overtime and professional development. We offer a diverse and inclusive working environment, flexible working arrangements, and a range of benefits including pension scheme, life insurance, and annual leave.
-
Customer Service Representative
6 months ago
Halifax, United Kingdom Tailored Recruitment Consultancy Ltd Full timeTailored Recruitment Consultancy are working with an established Manufacturing business in Halifax to recruit an experienced Customer Service Advisor for their existing busy Customer Service department. Reporting into the Customer Service Manager your job will involve Order processing and order management in a timely and detailed manner. Telephone queries...
-
Customer Service Advisor
4 weeks ago
Halifax, United Kingdom CV-Library Full timeTailored Recruitment Consultancy are working with an established business in Halifax to recruit a Customer Service Advisor for their existing busy Customer Service department. (hybrid) Reporting into the Customer Service Manager your job will involve Order processing and order management in a timely and detailed manner. Telephone enquiries and customer...
-
Customer Service Representative
6 months ago
Halifax, United Kingdom Tailored Recruitment Consultancy Ltd Full timeTailored Recruitment Consultancy are working with an established Manufacturing business in Halifax to recruit a Customer Service Advisor for their existing busy Customer Service department. Reporting into the Customer Service Manager your job will involve Order processing and order management in a timely and detailed manner. Telephone enquiries and...
-
Customer Service Advisor
5 days ago
Halifax, United Kingdom Tailored Recruitment Consultancy Full timeTailored Recruitment Consultancy are working with an established business in Halifax to recruit a Customer Service Advisor for their existing busy Customer Service department. (hybrid)Reporting into the Customer Service Manager your job will involveOrder processing and order management in a timely and detailed manner.Telephone enquiries and customer service...
-
Tenant Liaison Officer
6 months ago
Halifax, United Kingdom Ionic Recruitment Ltd Full time**Key Information** - One of the UKs leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year - Due to the increase in work they are looking for a Tenant Liaison Officer to help support the team within this role **The Role** - You will be working with the team to...
-
Customer Service Liaisons
4 weeks ago
Halifax, Calderdale, United Kingdom Kingdom Group Full timeResponsibilitiesMaintain a high level of customer satisfaction by providing timely and effective support.Conduct regular patrols of the shopping centre to prevent and detect any security breaches.Assist with maintenance duties, including cleaning and repairs as required.Liaise with Centre Management to resolve any issues that may arise.RequirementsA valid...
-
Customer Service and Security Liaison
5 days ago
Halifax, Calderdale, United Kingdom Kingdom Group Full timeWe seek a highly motivated and experienced individual to lead our Site Security team as a Site Security Supervisor at the Kingdom Group.Job Summary:Oversee daily security operations, ensuring customer, staff, and property safety.Monitor surveillance and alarm systems to identify potential security risks.Supervise a team of 3-4 security guards on tasks...
-
Police Liaison Practitioner
6 months ago
Halifax, United Kingdom South West Yorkshire Partnership NHS Trust Full timeJOB SUMMARY This job description is an outline of the main duties of the post. The postholder will be required to undertake other duties commensurate with the grade as directed. The content of this post will be reviewed in consultation with the postholder when necessary and in line with the service developments. To work as a senior member of the police...
-
Paediatric Liaison Sister
7 months ago
Halifax, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full timeThe Paediatric liaison sister will play an active role in preventative work, to recognise when early help is required to prevent significant harm to children and young people. The role will involve reviewing Paediatric ED attendances and safeguarding cases notified to the safeguarding team, to ensure the appropriate interventions have been initiated and to...
-
Customer Service
6 months ago
Halifax, United Kingdom Jagland Empire LTD Full timeAssist customers with inquiries, complaints, and product/service information - Perform data entry and maintain accurate customer records - Upsell products and services to maximize sales opportunities - Maintain a high level of phone etiquette and professionalism at all times '''Requirements''' - Excellent verbal and written communication skills in - Strong...
-
Customer Service
6 months ago
Halifax, United Kingdom Jagland Empire LTD Full timeAssist customers with inquiries, complaints, and product/service information - Perform data entry and maintain accurate customer records - Upsell products and services to maximize sales opportunities - Maintain a high level of phone etiquette and professionalism at all times '''Requirements''' - Excellent verbal and written communication skills in - Strong...
-
Customer Service
6 months ago
Halifax, United Kingdom Frankies Chicken & Pizza Full time**About us** Frankies Chicken & Pizza is a small business in Halifax. We are professional, agile and professional. Our work environment includes: - Modern office setting - Food provided - Food provided - Relaxed atmosphere - Safe work environment - Flexible working hours **Responsibilities**: - Provide exceptional customer service to customers via...
-
Mental Health Liaison Practitioner
6 months ago
Halifax, United Kingdom South West Yorkshire Partnership NHS Trust Full timeThe post holder will work as part of the MHLT to provide a psychiatric liaison service into Calderdale and Huddersfield Foundation Trust (CHFT) sites, covering both Calderdale Royal Hospital and Huddersfield Royal Infirmary. They will provide skilled assessment, support, advice and guidance for service users within CHFT who are presenting with a mental...
-
Customer Service Advisor
7 months ago
Halifax, United Kingdom Jagland Empire LTD Full time'''Job Overview:''' We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and assisting them with their service needs. This is an excellent opportunity for someone who enjoys...
-
Customer Service Advisor
7 months ago
Halifax, United Kingdom Jagland Empire LTD Full time'''Job Overview:''' We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and assisting them with their service needs. This is an excellent opportunity for someone who enjoys...
-
Customer Service Advisor
7 months ago
Halifax, United Kingdom Jagland Empire LTD Full time'''Job Overview:''' We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and assisting them with their service needs. This is an excellent opportunity for someone who enjoys...
-
Customer Service Representative
1 week ago
Halifax, Calderdale, United Kingdom CV-Library Full timeAbout the RoleWe are seeking an experienced Customer Service Advisor to join our client's busy Customer Service department in Halifax. As a Customer Service Advisor, you will play a vital role in providing exceptional customer service and ensuring seamless order processing.
-
Customer Service Representative
2 months ago
Halifax, Calderdale, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Halifax, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
-
Customer Service Representative
3 months ago
Halifax, Calderdale, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Halifax, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Service Representative
2 months ago
Halifax, Calderdale, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate information about our products and services.Working closely with other departments to ensure customer satisfaction.Requirements:Previous...