Customer Service and Security Liaison

5 days ago


Halifax, Calderdale, United Kingdom Kingdom Group Full time

We seek a highly motivated and experienced individual to lead our Site Security team as a Site Security Supervisor at the Kingdom Group.

Job Summary:
  • Oversee daily security operations, ensuring customer, staff, and property safety.
  • Monitor surveillance and alarm systems to identify potential security risks.
  • Supervise a team of 3-4 security guards on tasks including cleaning, maintenance, customer service, and CCTV monitoring.
  • Quickly respond to security incidents and maintain a secure environment.
  • Collaborate with law enforcement and relevant stakeholders during security emergencies.
  • Train and educate security personnel on protocols and emergency response plans.
Essential Skills and Qualifications:
  • A valid SIA license and CCTV license are mandatory.
  • Own transport is required for regular site visits.
  • A full five-year checkable employment history is necessary.
  • Excellent customer service and interpersonal skills are required.
  • An ability to work effectively in a team and motivate others.
  • An enthusiastic, self-motivated, and flexible approach.
  • Basic IT skills for reporting and data analysis.
Benefits and Perks:
  • A contributory pension scheme for long-term financial planning.
  • A friendly and supportive team environment.
  • Ongoing training and career progression opportunities within the Kingdom Group.
  • Overtime opportunities for extra income.
  • Early access to earnings through an advanced pay scheme.
  • The Kingdom Colleague App offering Employee Assistance Program and Wellbeing Support.

The hourly salary for this position is £12.97 per hour, based on a standard 48-hour working week with shifts determined by the site rota.



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