Clinic Administrator

3 weeks ago


London, United Kingdom Diaverum UK Ltd Full time

**Location**: Thamesmead, London SE28 0AB
**Contract Type**: Permanent
**Hours**: Full Time, 37.5 per week. Monday to Friday - hours can be flexible between the hours of 8am and 6pm.
**Salary**: £20,764 per annum plus location allowance (£2,540) and benefits
**About the Role: **

We are looking for a highly motivated, innovative and flexible individual who wants to make a difference in our patient's lives. This clinic administrator role is based in our Thamesmead Dialysis Clinic.
The Clinic Administrator is the first point of contact for visitors to the Clinic therefore this customer facing role is instrumental to the efficient running of the Clinic.

You must have excellent communication skills to enable you to work autonomously, prioritise your own workload and demonstrate the ability to problem solve. The role provides complete administration support to the Clinic Manager, and Deputy Clinic Manager and to contribute to the effective and efficient running of the Clinic as a whole. The administrator also ensures that all required reports and orders are submitted when required, liaising with responsible individuals to remind them of submission dates and flagging to the Clinic Manager when deadlines are approaching.
**Clinic Administrator Responsibilities: **
- Undertake all reception duties - welcoming and directing patients and visitors to the clinic
- Assist Clinic Manager with all clinic administration associated with staff, patients and the Clinic as a whole.
- Communicate with the referring Trust/Hospital
- Attend meetings with Clinic Manager- Prepare materials for meetings, reports and information requests
- Assist with patient documentation requests from Management or Trust
- Facilitate Patient Survey/Feedback distribution and collection to ensure maximum contribution
- Submit stock orders in a timely manner
- Reporting around treatment numbers, billing and reconciliations.
- To be professional at all times in order to ensure all visitor experience 'great care' when attending the Clinic.
**Clinic Administrator Requirements: **
- A good education at GCSE level or equivalent (essential)
- Demonstrate excellent administration skills and diary management experience.
- Previous experience working in a hospital, healthcare or customer service setting
- Previous stock control experience.
- Experience of report writing and report reconciliation experience.
- Ability to work unsupervised as well as in a team setting
- Computer literacy is essential - proven experience with MS office - Word, Excel and PowerPoint
- Demonstrate good verbal and written communication skills, excellent rapport building
- Excellent communication skills with fluency in English
COME GROW WITH US
**What We Offer: **
- 35 Days Holiday (inclusive of 8 days bank holiday) increasing with service
- Location allowance of £2,540 pa.
- Free Uniform, Tea & Coffee, Flu Vaccine and Christmas Meal
- Life Assurance, Employee benefit scheme via Perkbox, Stakeholder Company Pension

**Who We Are**:
Diaverum's mission is to improve the quality of life for renal patients and we achieve this through our values of being competent, passionate and inspiring.
Being one of the world's leading renal care providers. Diaverum have over 25 nurse led kidney treatment centres in the UK offering haemodialysis, peritoneal dialysis, home therapies, shared haemodialysis care and more. Our nurses are proud to work closely with NHS teams across the country to deliver quality treatments and holistic care to our patients with chronic kidney failure and other comorbidities.
Diaverum offer a fantastic training platform to enable nurses to deliver excellent quality care and develop their career within the renal speciality. Nurses new to Diaverum will undergo a 12 week supernumerary period where they will be trained to deliver the care required with in the clinic. You will be supported by a senior team structure to prioritise nurse development and wellbeing.
Our nurse to patient ratio is 1:4 giving you the required time to care for your patients holistically. Our nurses work a range of shifts including earlies, lates, and long days between Monday to Saturday (No Sundays) allowing for a flexible working pattern.
We focus solely on caring for the individual needs of our patients and take pride in being an equal opportunities employer to achieve this. We are proud to be the leading independent renal service provider in the UK. We operate in 24 countries globally, with opportunities for our team to move between clinics and even countries.
You may have experience of the following: Clinic Administrator, Office Administrator, Clinical Administrator, Secretary, Front of House, Personal Assistant, Administrator, Telephonist, Customer Services, Corporate Receptionist, Office Assistant, Admin Executive, Customer Service, Administrative Assistant, etc.
REF-205579


  • Clinic Administrator

    2 months ago


    London, United Kingdom Octopus Clinic Full time

    Zero Hours Contract Administrator - Octopus Clinic Octopus Clinic, a friendly and welcoming private healthcare clinic located in Blackfriars, is seeking a reliable and organised individual to join our team as a Zero Hours Contract Administrator to cover our administrative staff when needed. **About the role**: In this role, you will play a vital part in...

  • Clinic Administrator

    1 month ago


    London, United Kingdom The London Neurocognitive Clinic Full time

    The Clinic Administrator will work alongside the Chief Operations Officer (COO) of the clinic to help with the running of the clinic, including some involvement in business development activities. A clear interest and experience in clinical service delivery from an administrative perspective, and knowledge of software packages such as Microsoft Word and...


  • London, United Kingdom Elenique Skin Clinic Full time

    This is a great opportunity to join a small friendly team within a highly rated skin clinic and skin care service, as part of our expansion into additional premises. You will work closely with the Owner to support a team of aestheticians and help with the new skin care retail services. This is a varied role which will enable you to develop a variety of...

  • Clinic Administrator

    2 months ago


    London, United Kingdom The Gender Hormone Clinic Full time

    At The Gender Hormone Clinic, we aim to provide patient-centred gender-affirming hormone therapy and care, led by our expert nursing team and multi-disciplinary team of psychiatrists, psychologists and endocrinologists for transgender, non-binary and intersex individuals. - **Key Duties & Responsibilities**_ - Manage administrative tasks for the nursing...

  • Clinic Administrator

    2 months ago


    London, United Kingdom Care Oncology Clinic Full time

    **Role outline** **We expect high volume of applicants. Therefore, we will be able to assess only applicants with the highest score on assessments. This a remote role.** - Deal with both straightforward and complex enquiries from a range of sources, including internal clinical teams, patients, relatives, carers as well as GPs and other third-party...


  • London, United Kingdom Care Oncology Clinic Full time

    **Role outline** - Deal with both straightforward and complex enquiries from a range of sources, including internal clinical teams, patients, relatives, carers as well as GPs and other third-party healthcare professionals. - Ensure messages are communicated accurately and dealt with in an appropriate and timely manner. - Accurately input, update, and...


  • London, United Kingdom Omphysio clinic Full time

    Ensuring that the clinic runs efficiently across both our locations - Responsible for answering phone calls, setting appointments, and greeting clients at the clinic - Ensure appointments and invoices are updated regularly on respective software - Ensure that the team have what they need to run effectively, including office / medical supplies. - Ensure all...

  • Clinic Assistant

    2 months ago


    London, United Kingdom London Hormone Clinic Full time

    **Clinic Assistant for London Hormone Clinic, Harley Street, London W1** We are looking for an organised, efficient, articulate and caring person with customer care experience to co-ordinate our clinics, look after our mostly female - and our male - patients and provide accurate and timely administrative support. Health care experience is not essential...

  • Clinic Receptionist

    2 months ago


    London, United Kingdom Dermanda Clinic Full time

    **Receptionist** Dermanda Clinic ( Harley Street ) - Full time / Part time_ The following are the core responsibilities of the administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: - Handle all client data or information in a confidential manner - Managing...

  • Clinic Coordinator

    1 week ago


    London, United Kingdom London Lauriston Clinic Full time

    **Responsibilities** - Lead administration function within the clinic. - Secretary to MAC/Board of Directors/CEO as and when required. - HR Liaison within the clinic. - Purchase of clinic equipment. - Manage the clinic's complaints procedure. - Liaise with consultants to ensure quality care for patients. - Implement and enforce clinic policies and procedures...


  • London, United Kingdom The London Skin and Hair Clinic Full time

    The London Skin and Hair Clinic is searching for an energetic, self-motivated, resilient team player to join our business in the position of Clinic Administration Coordinator. Reporting directly into our Practice Manager, the Clinic Administration Coordinator plays an integral role in the day-to-day coordination of our services. As you will be dealing with...


  • London, United Kingdom The London Skin and Hair Clinic Full time

    The London Skin and Hair Clinic is searching for an energetic, self-motivated, resilient team player to join our business in the position of Clinic Administration Coordinator. Reporting directly into our Practice Manager, the Clinic Administration Coordinator plays an integral role in the day-to-day coordination of our services. As you will be dealing with...


  • London, United Kingdom The London Skin and Hair Clinic Full time

    The London Skin and Hair Clinic is searching for an energetic, self-motivated, resilient team player to join our business in the position of Clinic Administration Coordinator. Reporting directly into our Practice Manager, the Clinic Administration Coordinator plays an integral role in the day-to-day coordination of our services. As you will be dealing with...


  • London, United Kingdom The London Skin and Hair Clinic Full time

    Knowledge of Pabau or another patient booking software would be a bonus, but is not mandatory. Reporting directly into our Practice Manager, the Lead Clinic Administration Coordinator plays an integral role in the day-to-day coordination of our services. Including, but not limited to the list below; - Plan and manage the team’s rota, holidays and absence;...


  • London, United Kingdom The London Skin and Hair Clinic Full time

    Knowledge of Pabau or another patient booking software would be a bonus, but is not mandatory. Reporting directly into our Practice Manager, the Lead Clinic Administration Coordinator plays an integral role in the day-to-day coordination of our services. Including, but not limited to the list below; - Plan and manage the team’s rota, holidays and absence;...


  • London, United Kingdom Aesthetics Clinic Full time

    **Position Overview**: As a Receptionist/Administrator at our esteemed aesthetics clinic on Harley Street, you will play a pivotal role in ensuring a seamless and welcoming experience for our patients. This multifaceted role involves handling reception duties, managing phone calls, taking payments, addressing new patient inquiries, booking appointments,...

  • Clinic Coordinator

    1 week ago


    London, United Kingdom The MOLE Clinic Ltd Full time

    **Job Title**: Clinic Coordinator **Starting Salary**: £28,000 plus Monthly Bonuses (around £2,500 pa) **Experience**: experience in customer facing role is essential, in private healthcare setting desirable **Start Date**:mid June **Introduction**: Are you passionate about healthcare and looking for an opportunity to make a difference? The Mole...


  • East London, United Kingdom Mela Clinic Full time

    Mela Clinic is a clinic based in the heart of London specialising in brown and dark skin. We are looking for a therapist to join the team, and also co-ordinate the clinic when not performing rreatments Qualifications required; - NVQ Level 3 or Higher in Beauty therapy - Receptionist/Administrative experience - Laser Hair Removal experience (preferred,...

  • Theatre Administrator

    10 hours ago


    London, United Kingdom Fortius Clinic Full time

    Job Description Job Title Theatre Administrator Department Theatres Indirect Line Manager Head of Surgical Business or Surgical Administrative Supervisor Location 18 Bentinck Street FSC / FCL 66 Wigmore Street Contract type Permanent/Full time About Fortius The Fortius Group is the UK's leading private orthopaedic and sports injury group....

  • Theatre Administrator

    7 hours ago


    London, United Kingdom Fortius Clinic Full time

    Job Description Job Title Theatre Administrator Department Theatres Indirect Line Manager Head of Surgical Business or Surgical Administrative Supervisor Location 18 Bentinck Street FSC / FCL 66 Wigmore Street Contract type Permanent/Full time About Fortius The Fortius Group is the UK's leading private orthopaedic and sports injury group....