Clinic Coordinator

6 months ago

London, United Kingdom The MOLE Clinic Ltd Full time

**Job Title**: Clinic Coordinator

**Starting Salary**: £28,000 plus Monthly Bonuses (around £2,500 pa)

**Experience**: experience in customer facing role is essential, in private healthcare setting desirable

**Start Date**:mid June

**Introduction**:
Are you passionate about healthcare and looking for an opportunity to make a difference? The Mole Clinic, a leader in skin cancer screening and mole removal, is currently seeking a proactive, organized, and compassionate individual to join our team as a Clinic Coordinator in our clinics located in Oxford Circus, Harley Street and Moorgate.

As we expand our services, we are looking for skilled professionals to join our growing team. We are recognized for our innovative approach, use of the latest technology, and our commitment to excellence, as evidenced by our CQC Good Rating and the consistently excellent reviews we receive on Reviews.co.uk.

**The Role**:
As a Clinic Coordinator you will report to Clinic Manager and Assistant Clinic Manager. This role is key in delivering a first class patient experience, greeting patients, making bookings both on the telephone and in person, taking payments and being involved in supporting the general administrative functions of the clinic. This position offers the chance to work closely with a team of experienced healthcare professionals and contribute to the clinic’s overall success.

**Key Responsibilities**:

- Provide exceptional customer service, addressing patient inquiries and concerns with empathy and professionalism.
- Support the Assistant Clinic Manager in administrative duties, such as inventory management, record keeping, invoicing and more.
- Participate in staff training and development initiatives to foster a supportive and knowledgeable clinic environment.

**Requirements**:

- Experience in customer facing role is essential, in private healthcare setting desirable
- Strong organizational skills, with the ability to multitask effectively in a fast-paced environment.
- Excellent communication and interpersonal skills, with a focus on patient-centered care.
- A commitment to upholding the clinic’s values of compassion, excellence, and innovation.
- Proficiency in using medical software and Microsoft Office.
- Ability to work independently and as part of a team.

**Equal Opportunities Statement**:
**Closing Statement**:
**Job Types**: Full-time, Permanent

**Benefits**:

- Referral programme
- Sick pay
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay

Work Location: In person

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