Clinic Administration Coordinator

3 weeks ago


London, United Kingdom The London Skin and Hair Clinic Full time

The London Skin and Hair Clinic is searching for an energetic, self-motivated, resilient team player to join our business in the position of Clinic Administration Coordinator.

Reporting directly into our Practice Manager, the Clinic Administration Coordinator plays an integral role in the day-to-day coordination of our services.

As you will be dealing with our valued clients on a daily basis, it’s essential that you have a passion for providing outstanding customer service. You will also be required to work closely with a number of stakeholders in other departments, so the ability to build supportive and collaborative relationships with your colleagues is an important aspect of this role. We need someone who is a strong communicator and thrives under pressure. You must have a 'can-do’ attitude and share our outlook of delivering a first class service to our patients and consultants.

Roles and Accountability
- Answering all incoming calls promptly, greeting callers warmly and listening carefully
- Scheduling all appointments with the appropriate consultants using the booking system (Pabau)
- Confirming daily appointments when required
- Cancelling & rescheduling appointments as necessary
- Monitor and modify the consultants daily schedules to maximise occupancy
- The post-holder will be expected to maintain data quality, provide excellent customer service
- They will work effectively alongside our clinical and administration teams and act as the clinics ‘nerve center’ to dictate planning and scheduling for our 2 operating theatres
- They will act as a key contact to consultant practices for bookings of routine surgeries as well as encouraging and organizing ad hoc sessions.
- Maintain accurate patient information and up to date information on the company clinical systems
- Contact insurance companies, embassies and 3rd parties for authorization. Organize quotes and invoices for self-funding patients.
- Assist with onboarding process for new consultants diaries
- Keep abreast of Consultant leave and absences and offer out under-utilized space.
- Working towards ongoing volume targets where relevant. Partake in analysis and reporting of targets for weekly,
- Key custodian of the Self Pay / insurance enquiry process. Providing prompt, concise quotes and information to potential patients.
- Where necessary, help organize and support with ongoing projects
- Practice strict levels of patient confidentiality and GDPR.
- Act as a Company ambassador ensuring all interactions are conducted in a professional and helpful manner
- The post-holder will be expected to raise any problems and try and resolve queries and problems regarding the booking and rescheduling of appointments;
- Perform any other duties as requested from time to time as needed

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£28,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Employee discount

Schedule:

- 8 hour shift
- Weekend availability

Work Location: In person

Application deadline: 22/03/2024
Reference ID: CACLSAH



  • London, United Kingdom The London Skin and Hair Clinic Full time

    The London Skin and Hair Clinic is searching for an energetic, self-motivated, resilient team player to join our business in the position of Clinic Administration Coordinator. Reporting directly into our Practice Manager, the Clinic Administration Coordinator plays an integral role in the day-to-day coordination of our services. As you will be dealing with...


  • London, United Kingdom The London Skin and Hair Clinic Full time

    The London Skin and Hair Clinic is searching for an energetic, self-motivated, resilient team player to join our business in the position of Clinic Administration Coordinator. Reporting directly into our Practice Manager, the Clinic Administration Coordinator plays an integral role in the day-to-day coordination of our services. As you will be dealing with...

  • Clinic Coordinator

    2 weeks ago


    London, United Kingdom London Lauriston Clinic Full time

    **Responsibilities** - Lead administration function within the clinic. - Secretary to MAC/Board of Directors/CEO as and when required. - HR Liaison within the clinic. - Purchase of clinic equipment. - Manage the clinic's complaints procedure. - Liaise with consultants to ensure quality care for patients. - Implement and enforce clinic policies and procedures...

  • Clinic Coordinator

    3 weeks ago


    London, United Kingdom The MOLE Clinic Ltd Full time

    **Job Title**: Clinic Coordinator **Starting Salary**: £28,000 plus Monthly Bonuses (around £2,500 pa) **Experience**: experience in customer facing role is essential, in private healthcare setting desirable **Start Date**:mid June **Introduction**: Are you passionate about healthcare and looking for an opportunity to make a difference? The Mole...

  • Clinic Coordinator

    1 week ago


    London, United Kingdom The MOLE Clinic Ltd Full time

    **Job Title**: Clinic Coordinator **Starting Salary**: £28,000 plus Monthly Bonuses **Experience**: experience in customer facing role is essential, in private healthcare setting desirable **Start Date**:mid June **Introduction**: Are you passionate about healthcare and looking for an opportunity to make a difference? The Mole Clinic, a leader in skin...

  • Clinic Coordinator

    5 days ago


    London, Greater London, United Kingdom The MOLE Clinic Ltd Full time

    Job Title: Clinic CoordinatorStarting Salary: £28,000 plus Monthly BonusesExperience: experience in customer facing role is essential, in private healthcare setting desirableStart Date:mid JuneIntroduction:Are you passionate about healthcare and looking for an opportunity to make a difference? The Mole Clinic, a leader in skin cancer screening and mole...

  • Clinic Coordinator

    4 days ago


    London, Greater London, United Kingdom The MOLE Clinic Ltd Full time

    Job Title: Clinic CoordinatorStarting Salary: £28,000 plus Monthly Bonuses (around £2,500 pa)Experience: experience in customer facing role is essential, in private healthcare setting desirableStart Date:mid JuneIntroduction:Are you passionate about healthcare and looking for an opportunity to make a difference? The Mole Clinic, a leader in skin cancer...

  • Clinic Administrator

    2 weeks ago


    London, United Kingdom Elenique Skin Clinic Full time

    This is a great opportunity to join a small friendly team within a highly rated skin clinic and skin care service, as part of our expansion into additional premises. You will work closely with the Owner to support a team of aestheticians and help with the new skin care retail services. This is a varied role which will enable you to develop a variety of...


  • London, United Kingdom Dr Ramia Mokbel clinic Full time

    Job Title: Clinic AdministratorNot sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.Location:Sloane Square, LondonSalary: £25,000+ per annumWorking Hours: Monday to Friday, with occasional SaturdaysJob Type: Full-time, Immediate Start by 1st of July. About Us:We...


  • London, United Kingdom The London Skin and Hair Clinic Full time

    Knowledge of Pabau or another patient booking software would be a bonus, but is not mandatory. Reporting directly into our Practice Manager, the Lead Clinic Administration Coordinator plays an integral role in the day-to-day coordination of our services. Including, but not limited to the list below; - Plan and manage the team’s rota, holidays and absence;...


  • London, United Kingdom The London Skin and Hair Clinic Full time

    Knowledge of Pabau or another patient booking software would be a bonus, but is not mandatory. Reporting directly into our Practice Manager, the Lead Clinic Administration Coordinator plays an integral role in the day-to-day coordination of our services. Including, but not limited to the list below; - Plan and manage the team’s rota, holidays and absence;...


  • London, United Kingdom Octopus Clinic Full time

    Zero Hours Contract Administrator - Octopus Clinic Octopus Clinic, a friendly and welcoming private healthcare clinic located in Blackfriars, is seeking a reliable and organised individual to join our team as a Zero Hours Contract Administrator to cover our administrative staff when needed. **About the role**: In this role, you will play a vital part in...


  • London, United Kingdom Medical and Skin Clinic Full time

    **Clinic Coordinator/Front of house -West London** **Medical and Skin Clinic** **Full time** **Maida Vale, London** **Salary + benefits** **Front of House/Receptionist - Full time 5 DAYS PER WEEK including weekends £20,000 - £28,000 PRO RATA DEPENDENT ON EXPERIENCE** A new luxury medical clinic based in the heart of West London. The clinic...

  • Clinic Coordinator

    4 days ago


    London, Greater London, United Kingdom Thérapie Clinic Full time

    Coordinate ExcellenceClinic CoordinatorLocation: Bishops GateSalary:£12-£14.50 (London weighting 8.5%)About Us:Welcome to Thérapie Clinic, where our mission is to "Aspire to change people's lives", one transformation at a time. We are more than just a medical aesthetics clinic; we are a community driven by our core values of empowerment, disruption, and...


  • London, United Kingdom Dr Rasha Clinic Full time

    Dr Rasha Clinic, an established aesthetic clinic based in Knightsbridge, is seeking an experienced Treatment Sales Coordinator who is dedicated and a highly motivated professional to join our ever-growing team. **About the Role** As the first point of contact for all the clinic leads and enquiries the treatment coordinator will be the first point of...


  • London, United Kingdom Thérapie Clinic Full time

    Coordinate Excellence! Clinic Coordinator **Location**: Hammersmith **Salary**: £13.01- £14.56 Welcome to Thérapie Clinic, where our mission is to "Aspire to change people's lives", one transformation at a time. We are more than just a medical aesthetics clinic; we are a community driven by our core values of empowerment, disruption, and growth. With...

  • Clinic Coordinator

    3 weeks ago


    London, United Kingdom Thérapie Clinic Full time

    **Coordinate Excellence!** **Clinic Coordinator** **Location: Ealing** **Salary: £13.01- £14.56** Welcome to **Thérapie Clinic**, where our mission is to **"Aspire to change people's lives"**, one transformation at a time. We are more than just a medical aesthetics clinic; we are a community driven by our core values of **empowerment, disruption, and...

  • Clinic Coordinator

    2 weeks ago


    London, United Kingdom Thérapie Clinic Full time

    **Coordinate Excellence!** **Clinic Coordinator** **Location: Ealing** **Salary: £13.01- £14.56** Welcome to **Thérapie Clinic**, where our mission is to **"Aspire to change people's lives"**, one transformation at a time. We are more than just a medical aesthetics clinic; we are a community driven by our core values of **empowerment, disruption, and...

  • Clinic Coordinator

    6 days ago


    London, United Kingdom Thérapie Clinic Full time

    **Coordinate Excellence!** **Clinic Coordinator** **Location: Epsom** **Salary**:£12-£14.50 (London weighting 8.5%) **About Us**: Welcome to **Thérapie Clinic**, where our mission is to **"Aspire to change people's lives"**, one transformation at a time. We are more than just a medical aesthetics clinic; we are a community driven by our core values of...

  • Clinic Coordinator

    1 week ago


    London, United Kingdom Thérapie Clinic Full time

    **Coordinate Excellence!** **Clinic Coordinator** **Location: Belgravia** **Salary**:£12-£14.50 (London weighting 8.5%) **About Us**: Welcome to **Thérapie Clinic**, where our mission is to **"Aspire to change people's lives"**, one transformation at a time. We are more than just a medical aesthetics clinic; we are a community driven by our core...