Clinic Administrator

2 weeks ago


London, United Kingdom Octopus Clinic Full time

Zero Hours Contract Administrator - Octopus Clinic

Octopus Clinic, a friendly and welcoming private healthcare clinic located in Blackfriars, is seeking a reliable and organised individual to join our team as a Zero Hours Contract Administrator to cover our administrative staff when needed.

**About the role**:
In this role, you will play a vital part in supporting the smooth running of our clinic. Your responsibilities will include:

- Answering phone calls and greeting patients in a friendly and professional manner
- Booking and confirming patient appointments
- Maintaining accurate and up-to-date patient records
- Processing clinic invoices and payments
- Assisting with administrative tasks as needed

**We are looking for someone who**:

- Has excellent communication and interpersonal skills
- Is organised and efficient, with a strong attention to detail
- Is a team player who can work independently
- Is IT literate and proficient in Microsoft Office Suite
- Enjoys working in a calm and supportive environment
- Flexibility to work varying shifts, including short-notice coverage when needed.

**We offer**:

- A zero hours contract, offering flexibility to fit around your other commitments
- Competitive rates of pay
- A friendly and supportive working environment
- Training and development opportunities

**We look forward to hearing from you**

**Additional Information**:

- We are committed to creating a calm and supportive working environment for all our staff.
- We offer a variety of flexible working arrangements, including zero hours contracts.
- We are located in Blackfriars, and public transport links are good.

**Further details**:
**Hours, location, and pay**
- Part time Monday to Friday 9am-5pm
- No weekend work
- No evening work
- Based near Blackfriars, City of London
- Pay dependent on experience

**Overall objectives of the job**:
Working to support clients, the clinical team, and Director to enable the smooth running of the clinic.

**Qualifications Required**:
Must have a minimum of 5 GCSE’s grade A-C or equivalent

Must have an excellent working knowledge of common IT programs

**Background and experience necessary**:

- Previous experience as a clinic administrator or in a role with similar requirements is an advantage
- Experience and enjoyment of working with the public is essential
- Experience with the end of day/week bookkeeping, billing, and reconciliation.
- Able to work independently and efficiently
- Good IT skills

**Personal skills**:

- Enjoy working independently
- Friendly, approachable, and helpful
- Organised and efficient
- Reliable
- Ability to get on with people
- Enjoy multitasking
- Good attention to detail

**Principal duties and responsibilities**:

- Managing bookings and running reports using online bookings system
- Taking payments face to face and over the phone
- Issuing receipts to patients
- Working to ensure a smooth running of the clinic including liaising with the cleaner and keeping the clinic tidy and well stocked
- Supporting the Director in finance and marketing activities.
- Supporting clinical staff in their admin tasks
- Billing and reconciliation of insurance company invoices and payments

We look forward to hearing from you.

**Job Type**: Part-time

**Salary**: From £9.00 per hour

Schedule:

- No weekends

Application question(s):

- Why you would like to be clinic administrator at Octopus Clinic?
- Why are you looking to move from your current job?
- Have you filled in the online phone questions?

**Experience**:

- working in a similar role: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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