Clinical Administrator

Found in: Talent UK C2 - 1 week ago

London, United Kingdom St Stephen's Health Centre Full time

Job summary

Do you thrive in a fast paced environment? Do you gain job satisfaction when helping others? Then this may be the role for you.

At St Stephen's Health Centre we are a friendly team, who are driven by the same goal of giving the best patient care and experience.

Does this sound like the right career for you?

Main duties of the job

Duties include document management in EMIS, scheduling weekly/monthly clinical rotas, oversight of practice email, processing of information, supporting the reception/admin teams and assisting patients as required. To act as a point of contact for patient queries for the clinical team.

About us

St Stephens Health Centre is an NHS healthcare provider.

We are a team, working in partnership with our local community to help promote and support health and wellbeing.

St Stephens is committed to providing an environment that is caring, kind and respectful to our patients and staff.

Job description

Job responsibilities

The following are the core responsibilities of the Senior Clinical Administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Primary Responsibilities

Coordinate clinical appointments Coordinate clinical room rota Assist with online Patient Access including patient registration and de-registrations Ensure clear pathways of document management including; prescription requests, processing all DNA letters in accordance with current policy, OOH notification/Death notifications in EMIS within practice guidelines Recruitment and induction of clinical locums as required validating and adding sessions to EMIS Process incoming and outgoing email and post Maintain a clean, tidy, effective working area at all times Support all clinical staff with general tasks as requested

Secondary Responsibilities

In addition to the primary responsibilities, the Senior Clinical administrator may be requested to:

Support the wider administrative, coders and reception team, providing cover during staff absences Answer incoming phone calls, transferring calls or dealing with the callers request appropriately. Signposting patients to the correct service Process referrals to external agencies such as secondary/ community care using the electronic referral system (ERS) Person Specification

Qualifications

Essential

GCSE grade A to C in English and Maths 1-3 in healthcare setting

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