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Retail Customer Service

3 months ago

London, United Kingdom ALPHA MARKETING GROUP LTD Full time

Join our team as a Retail Customer Service Representative where you will play a crucial role in providing outstanding service to our customers. We are looking for a dedicated individual who excels in communication, sales, and customer satisfaction.

**Duties**:

- Welcome and assist customers with a friendly and helpful attitude
- Maintain a tidy and organized retail space
- Process transactions accurately and efficiently
- Recommend products that align with customer preferences
- Utilize upselling techniques to enhance sales performance
- Address customer inquiries and resolve any issues promptly
- Support in restocking merchandise to ensure availability
- Foster a positive team environment through collaboration

**Requirements**:

- Strong communication skills to interact effectively with customers
- Basic math proficiency for handling transactions
- Excellent time management and organizational skills
- Ability to work efficiently in a fast-paced setting
- Prior experience in retail or customer service is advantageous

Pay: From £24,786.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time
- Transport links

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Work Location: In person

Application deadline: 07/07/2024