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Customer Service Representative

2 months ago


London, Greater London, United Kingdom One Retail Full time
Retail Assistant - One Retail

Are you enthusiastic about providing excellent service and working in a dynamic environment? If you enjoy engaging with customers and being part of a dedicated team, we invite you to explore a rewarding opportunity as a Retail Assistant with us.

In this role, you will be an integral part of a vibrant team, ensuring that our customers receive outstanding service in a fast-paced setting. We believe in fostering talent and providing pathways for career advancement within our organization, which values diversity and recognizes the contributions of every employee.

We offer a competitive benefits package designed to reward your hard work, including:

  • Exclusive discounts on travel and leisure activities
  • Grocery savings with major supermarket chains
  • Access to healthcare services for you and your family
  • Discounted cinema tickets for your entertainment
  • Regular updates on the best savings and offers available
  • Cash rewards for your spending on various brands
  • Wellness programs including mindfulness and fitness classes
  • Sharing of discounts with friends and family
  • Pension contributions to secure your future
  • Opportunities for professional development through training programs

Your typical work schedule will include:

  • Monday: Full-time (Days)
  • Tuesday: Full-time (Days)
  • Wednesday: Full-time (Days)
  • Thursday: Full-time (Days)
  • Friday: Full-time (Days)
  • Saturday: Off
  • Sunday: Off

Key Responsibilities:

  • Preparing high-quality food offerings that delight our customers
  • Creating appealing displays for food and merchandise
  • Upholding the brand image of One Retail
  • Managing cash transactions and operating the register
  • Adhering to food safety and hygiene standards
  • Following health and safety regulations

Ideal Candidate Profile:

  • Possesses a positive and proactive attitude
  • Demonstrates a commitment to exceptional customer service
  • Works well in a team environment
  • Shows a strong desire to excel in their role
  • Thrives in high-pressure situations
  • Exhibits punctuality and reliability
  • Maintains a focus on safety
  • Experience in a similar role is a plus, but not mandatory

At One Retail, we are committed to creating an inclusive workplace where everyone feels valued and has the opportunity to succeed. We celebrate diversity and believe it is our strength.