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Retail Customer Service Representative
3 months ago
We are looking for a competitive and trustworthy Retail Customer Service Representative to help us build up our business activities.
You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction using B2C strategies such as events, door to door or retail promotions.
The goal is to meet and surpass the company’s expectations to drive rapid and sustainable growth.
**Retail Customer Service Representative**:
- Actively seek out new sales opportunities through cold calling (door to door, events or retail)
- Prepare and deliver appropriate presentations on products/ services
- Create frequent reviews and reports with sales and financial data
- Ensure the availability of stock for sales and demonstrations
- Participate on behalf of the company in exhibitions or conferences
- Negotiate/close deals and handle complaints or objections
- Collaborate with team to achieve better results
**Requirements**:
- Proven experience as a sales executive or relevant role
- Basic understanding of negotiating techniques
- Fast learner and passion for sales
- Self-motivated with a results-driven approach
- Aptitude in delivering attractive presentations
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