Presales Solution Consultant, IT Asset Management

6 months ago

StainesuponThames, United Kingdom ServiceNow Full time

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

**Job Description** The Team**:
As a member of the Specialist Solution Consulting Team at ServiceNow, you will have significant impact on our future success by supporting our Technology Workflows product sales. In this role, you will have an opportunity to influence revenue growth for one of the company’s most strategic product lines with support from sales, product management and the executive team. All this in a team of skilled and experienced people with focus on sharing, collaborating and learning from each other to drive innovation.

**The Role**:
**What you get to do in this role**:

- Advise customers / prospects to take advantage of the ServiceNow ITAM suite to solve business issues and technical problems preventing them from achieving their goals.
- Inspire with an innovative mindset providing guidance on the future of our ITAM solutions.
- Take a leading role in creation and sharing of best practices and content both to educate colleagues and to help customers to realize value faster.
- Qualify, scope, plan and deliver customer facing activities such as presentations, demos and proof of concepts.
- Promote and educate about ServiceNow technology and industry trends through public, customer and marketing events such as conferences, webinars, executive briefings etc.
- Be the voice of the customer and provide feedback to help product management and engineering teams to shape the roadmap and to better help our customers.
- Be the go-to person in area of focus for market trends and competitive analysis with special skills on differentiation for our ITAM solutions.
- Be the trusted advisor for our ITAM solutions for customers, the market, partners, colleagues and with a consultative mindset coach them towards the value-based decisions.

**Qualifications** To be successful in this role, you need to have**:

- Lifelong learner passion about building trustful business relationships.
- Great communication and presentation skills including technical and business concepts.
- Experience driving technical activities in complex organizations managing change and multiple stakeholders at multiple levels.
- 7+ years or equivalent demonstrable achievements in solution consulting and/or presales background in Hardware, Software, Cloud and Enterprise Asset Management domains with understanding and hands-on experience with related tools and processes.
- Understanding of the IT Asset Management market and current trends.
- Experience working with Software License Compliance & Asset Onboarding and Offboarding processes, Contract and Renewal Management, Licensing Terms and Conditions, and Major Publishers.
- Experience with discovery, inventory, and client distribution technologies.
- Excellent interpersonal skills, customer-centric attitude and experience working with diverse team.

**At ServiceNow we will give you the opportunity to**:

- Earn, Learn and have Fun in a world class professional environment where diversity and inclusion are held high.
- Work as part of a world class team of technical specialist from a variety of backgrounds.
- Work in a coaching, collaborative, sharing and caring environment.
- Experiment with the latest and coolest technologies.
- Flex your creative muscles to truly innovate and provide tangible value.
- Dream Big and achieve things you did not believe was possible.

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

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