Facilities Coordinator

6 months ago


Newcastle upon Tyne, United Kingdom PFM Ltd Full time

Praxis Facilities Management, a fast growing and forward-thinking Facilities Management company, are currently seeking an experienced Front of House / Facilities services personnel to lead the management of one of our properties, Trinity Gardens, Newcastle.

**Main Duties**

Front of House
- Assist in managing the contractors on site providing guidance, support and site knowledge and ensuring they work within the site rules and guidelines
- To ensure and control the necessary internal quality audits are undertaken and provide a detailed action plan, managing any non-compliance
- Effectively manage site waste and recycling taking in to account environmental and health and safety factors
- Maintain accurately tenant records and contact details

Health, Safety and Security
- Complete a daily building check to prevent, detect and investigate; maintenance issues, disturbances, offences on site and signs of intrusion.
- Responding to emergency situations as they arise, liaising with the emergency services, police, ambulance and fire service to resolve issues while directing emergency vehicles and other traffic on site.
- To ensure all site related risk assessments and method statements are monitored, reviewed and updated as per schedule and as necessary.
- To take responsibility for your own and others health and safety, to carry out your role safely and to health, safety and security legislation and guidelines, using PPE as necessary.
- Proactively supervise on site health and Safety activities, reviewing accidents and promoting safe working practices.

Customer Service and Reception
- Deliver excellent customer service to customers, colleagues and visitors to the Building at all times
- Ensure deliveries, visitors and contractors are properly recorded on site and effective control takes place on access and egress
- Reception duties, including meeting and greeting all visitors, answering telephone calls to take messages, answer questions, and provide information, logging visitors in and out via the visitors’ book
- Maintain good tenant relations and with their teams
- Monitor the standards of cleanliness throughout the building and reception area liaising with the cleaning contractor to ensure standards are maintained

Requirements, Skills and Qualifications
- Knowledge and experience within a multi tenanted building.
- To be able to communicate with customers, colleagues and visitors fluently in English
- High attention to detail.
- To have a working knowledge of Health and Safety practices.
- IOSHH qualified.

Personal Qualities
- To have pride in your job and personal appearance
- Friendly, approachable and creating a good impression
- Able to use own initiative and solve problems
- Able to manage own time and prioritise work

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Newcastle upon Tyne, NE1 4AD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Facilities maintenance: 1 year (required)

Work Location: In person

**Salary**: £27,000.00 per year

Ability to commute/relocate:

- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Maintenance: 1 year (preferred)

Work Location: In person



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