Team Administrator

7 days ago


Southall, United Kingdom West London NHS Trust Full time

A vacancy has arisen for a Team Administrator for the Liaison and Diversion Service. The Team Administrator will be based in South West House, St Bernards site in Ealing and will be responsible for providing a full and comprehensive administrative service to the clinical team.

A full range of training opportunities will be offered in order to support professional and personal development.

As well as job satisfaction in return we can offer a good salary, work life options arrangements, the opportunity to join the NHS Pension scheme, a minimum of 27 days’ annual leave and a variety of NHS discounts.

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We’re rated good overall by the Care Quality Commission (CQC).

Together, we’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

The West London Forensic Service provides a comprehensive multi-disciplinary assessment, treatment and rehabilitation service for mentally disordered offenders, as well as those with challenging behaviour and specialist rehabilitation needs for men and women.

1. To be responsible for the organisation and provision of a full and comprehensive administrative support service to all members of the clinical team in the service.

2. To facilitate and carry out liaison both internal/external with service users and colleagues.

3. To maintain, develop and ensure the efficient provision of administration processes and systems in order to support the delivery of a high quality service.

4. To be responsible for ordering and maintaining correct stock levels within the service.

5. To plan, manage and prioritise own workload for the Liaison and Diversion service.

6. To work in a co-ordinated, co-operative and flexible way with the Team, data analyst service manager and the Deputy Head of Administration to identify core forms and standard procedures which reflect “best practice” and to adopt across all areas.

7. To facilitate and attend the Liaison & Diversion meetings on a monthly basis and quarterly Youth Justice L&D/Crown Court steering groups.

8. To be responsible for liaison with courts, police, external agencies, other mental health providers and prisons regarding patients referred or assessed by the Liaison and Diversion team. This involves dealing with complex issues regarding patients appearing in court or detained in custody.

9. To organise and time manage meetings, take minutes and distribute minutes, book venues and manage the overall diary for the Liaison and Diversion service as required.

10. To be responsible for obtaining and providing relevant collateral information on clients referred to the team. This includes extensive research into the medical background of the client.


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