Part Time Sales Administrator
6 months ago
We have exciting, long-term opportunity within Sales Department for an experienced Telesales Administrator/Data Input.
**THIS ROLE IS IMMEDIATE START IF SUCCESSFUL**
**SEND CV VIA INDEED**
**Overall Purpose of Role**
If you’re passionate about providing excellent customer service and joining a company that offers development and progression opportunities, this role is for you
As a telesales administrator, you will play an integral role in the ongoing provision of excellent service delivery across our business.
You will act as the primary point of contact for all customer related matters, providing an efficient and effective communication channel for all stakeholders.
**BENEFITS TO YOU**
This is an excellent chance to join a fast paced dynamic & growing business.
- Permanent opportunity.
- Pension scheme 3%.
- £10.76 PER HOUR.
- HOLIDAY PAY £1.30 PER HOUR.
- Friendly & professional working environment.
**Hours of Work**
- _**32.50 hours working week**_
- _**Monday to Friday (Flexible with times) **_
**Key Responsibilities and Accountabilities**
- Form part of a dynamic customer team, working closely with colleagues to consistently ensure communication and service administration systems are in place.
- Act as the primary contact point for customers; managing and responding to service enquiries/complaints, providing appropriate solutions and alternatives; following up to ensure resolution, to create engaged customers and help to facilitate continual growth.
- To assist in the development and delivery of service communications with customers, including outbound customer contact.
- Work closely with the Business Development Department to develop sales opportunities and report on service issues.
- Follow communication processes; support changes to systems, processes and working practices to achieve operational improvement.
- Deliver exceptional levels of customer service and work towards agreed KPI’s.
- Assist Management in dealing with requests and to perform general office administrative duties.
- data input required
- inbound sales calls within company
- Any other duties as and when requested by Management.
**Essential Criteria**:
**To be considered for this role, you should display the following**:
- Enjoy working with people and display good interpersonal skills
- excellent computer skills required
- This role can be repetitive work
- Clear and confident communicator with excellent verbal and written communication skills
- Ability to work under pressure within busy times - yet still provide an exceptional service
- Strong attention to detail and good problem-solving skills
- Excellent organisational skills-with regards to managing and prioritising tasks
- IT literate - competent in Microsoft office suite
- Must be flexible to work between the hours of 0800 - 1800 including rotational Saturdays (including Bank Holidays) - rotas will be communicated in advance
**Desirable Criteria**
- at least 6 months experience working in a customer focussed role/background
- Experience working within a service-related industry
FOR MORE INFORMATION PLEASE CALL ON 02890241743
- **TRP “The Right People” are Recruitment Agency acting on behalf of our client.**_
- **TRP “The Right People” are an Equal Opportunities Employer.**_
**Job Type**: Part-time
**Salary**: £10.76 per hour
Expected hours: 32.50 per week
**Benefits**:
- Canteen
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Application question(s):
- ARE YOU WORKING?
- CAN YOU START IMMEDIATELY?
- DO YOU HAVE CAR?
- WHAT TIMES ARE YOU WILL TO WORK?
Work authorisation:
- United Kingdom (required)
Work Location: In person
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