Operations Office Assistant

3 months ago

London, United Kingdom City Cruises Full time

City Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world-class experiences and transportation services. We operate public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London, Poole and York.

The Operations Assistant assists the Operations Team in the smooth running of the daily Operations. This position also includes Operations Administration, which requires keen attention to detail, along with the ability to prioritise multiple tasks simultaneously.

1. First point of contact for the Operations Office.

2. Continuous cover for Operation’s phone

3. Administrative duties to include;
- Assist in the preparation and maintenance of all Operations reports’ including;
- All external and internal inquiry reports arising from operational incidents afloat or ashore.
- Incidents reports concerning outside authorities such as the PLA, MCA and MAIB to be reported immediately to the Operations Manager.
- Maintain records of all environmental reports arising from inspections of vessels or the environment of Cherry Garden Pier.
- Monitoring of AIS passenger reporting and recording of passenger number reports from Piers.
- Assist with establishing and maintaining accurate KPI reports.

4. Prepare and distribute the daily briefing folders for Captains and Mates.

5. Ensure timesheets within the Operations Department are completed on time and given to and submitted to the payroll department in time and following the correct procedure. to process in coordination with the correct procedure

6. Check and file Captains’ log sheets, noting points of concern and reporting to the Operations Manager.

7. Maintain the Operations office library of vessel files, including:

- Log sheets
- Drill sheets
- Repair and maintenance requests
- Passenger certificates
- Safety equipment certificates

8. Maintain and issue the Operations library of controlled SMS publications and documents, including:

- Safety and Operational Procedures (SOPs) manuals
- Emergency Procedures Guide (EPG)
- Operational memorandums
- Navigational Risk Assessments
- Generic and individual Passage Plans
- PLA notices to Mariners
- MCGA Notices to Mariners
- Maintain crew attendance/lateness spreadsheet.

9. Assist the Operations Manager with the issue and control of daily briefing folders.

10. Compliance with the company SMS.

11. Be familiar with all the services within the company and our trade customers for day to day running on the pier locations.

12. Ensure departmental purchases are made in accordance with Company policy.

13. Any ad-hoc duties as requested by the Head of Operations or the Operations Manager.

14. Attend meetings as required by the Head of Operations or Operations Manager.

**REQUIREMENTS & QUALIFICATIONS**

**Requirements and Qualifications**
- Experience of working in busy and dynamic office environment.
- Very strong administration skills.
- Educated to GCSE level or equivalent.
- Proficient in IT - Microsoft Word, Excel, Outlook and PowerPoint.
- Have a flexible, can-do attitude with the ability to react calmly in a pressurised situation.
- Able to own and follow-through on projects required and issues raised.
- Excellent organisational and time management skills.
- Excellent oral and written communication skills.
- Team player but able to motivate self and work independently on own initiative.
- Able to work to tight deadlines and prioritise workload.

DESIRABLE
- Customer service/operational background.
- Proven experience in being highly organized.
- Experience and/or knowledge of MCA and PLA regulations for the River Thames.

**Salary**: £24,000.00 per year

Application question(s):

- Do you have any knowledge/experience within the Maritime industry?

**Experience**:

- Office Admin: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

  • Office Operations Assistant

    5 days ago

    London, Greater London, United Kingdom Office Angels Full time

    Job Summary:We are seeking a highly organized and customer-focused Administrative Support Specialist to join our team at Office Angels. As the first point of contact for our clients and visitors, you will play a crucial role in providing exceptional administrative support and ensuring a positive experience for all.Key Responsibilities:Greet and welcome...

  • Operations Assistant

    2 weeks ago

    London, United Kingdom Office Angels Full time

    Operations Assistant Location: London Bridge Salary: £25,000 Hours: Full time (40 hours per week) 9:30am - 5:30pm - This role will be full time office based. The company offer: Quarterly Operations DaysMonthly social eventsAnnual leave of 28 days (including bank holidays) Are you looking for an opportunity to join a dynamic and growing organisation? Our...

  • Operations Assistant

    2 months ago

    London, United Kingdom Head Office Full time

    OPERATIONS ASSISTANT - £35k DOE The East London Pub Co is an independent growing hospitality group with an award-winning boutique collection of pubs, bars, and restaurants across London. Founded in 2014, our mission is to breathe new life into the London pub scene by creating individual venues rooted in the heart of communities. We have nothing but passion...

  • Warehouse Operations Assistant

    3 weeks ago

    London, Greater London, United Kingdom Office Angels Full time

    Position: Mailroom AssistantContract Type: TemporaryWorking Hours: 8am - 5pmCompensation: £11.44 per hourOverview: Office Angels National Accounts is seeking a dedicated individual to assist with operational tasks. This role is designed to provide essential support during a temporary period.Key Responsibilities:Manage the receipt, unloading, and...

  • Warehouse Operations Assistant

    3 weeks ago

    London, Greater London, United Kingdom Office Angels Full time

    Position: Mailroom AssistantContract: Temporary position with weekly compensation.Working Hours: 8:00 AM to 5:00 PMCompensation: £11.44 per hourOverview: Office Angels National Accounts is seeking a dedicated individual to assist our client in a temporary capacity. This role is essential for maintaining smooth operations during a busy period.Key...

  • Warehouse Operations Assistant

    3 weeks ago

    London, Greater London, United Kingdom Office Angels Full time

    Position: Mailroom AssistantContract Type: TemporaryWorking Hours: 8am - 5pmCompensation: £11.44 per hourOverview: Office Angels National Accounts is seeking a dedicated individual to assist our client in a temporary capacity. This role involves supporting the operational needs of the mailroom and ensuring efficient handling of deliveries.Key...

  • Warehouse Operations Assistant

    3 weeks ago

    London, Greater London, United Kingdom Office Angels Full time

    Position: Mailroom AssistantContract: Temporary position with weekly compensation.Working Hours: 8am to 5pmCompensation: £11.44 per hourOverview: Office Angels National Accounts is seeking a dedicated individual to assist our client in a temporary capacity. This role involves providing essential support in a busy mailroom environment.Key...

  • Facilities and Office Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom Office Angels, UK Full time

    Job Opportunity: Facilities Manager & Office AdministratorAre you adept at managing a bustling office environment? Do you possess strong multitasking abilities and exceptional organizational skills? Our client, a vibrant and expanding organization, is in search of a committed Facilities Manager & Office Administrator to enhance their operations. If you are...

  • Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom Office Angels Full time

    Are you a skilled Operations Manager seeking a rewarding role to demonstrate your expertise? We are currently in search of a proficient Office Coordinator to become a vital part of our client's vibrant team. About the Company: Our client is a renowned global consultancy firm specializing in urban development, infrastructure, and transportation solutions....

  • Office Administration Assistant

    5 days ago

    London, Greater London, United Kingdom Office Angels Full time

    Job Summary:We are seeking a highly organized and detail-oriented Studio Support Assistant to join our dynamic team at Office Angels. As a Studio Support Assistant, you will provide administrative support to our studio, ensuring the smooth running of the office.Key Responsibilities:Front Desk Management: Greet clients, visitors, and provide refreshments as...

  • Financial Operations Assistant

    5 days ago

    London, Greater London, United Kingdom Office Angels Full time

    Job Title: Finance AssistantJob Summary:We are seeking a highly organized and detail-oriented Finance Assistant to join our team at Office Angels. As a key member of our finance team, you will be responsible for providing administrative support to our finance department, ensuring the smooth operation of our financial processes.Key Responsibilities:Accounts...

  • Office Coordinator

    4 days ago

    London, Greater London, United Kingdom Office Collective Full time

    Job SummaryWe are seeking a highly organized and professional Administrative Assistant to join our team at Office Collective. As a key member of our office staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our office.Key Responsibilities:Greeting and Welcoming: Welcome guests, clients, and...

  • Policy and Operations Officer

    3 months ago

    London, United Kingdom Cabinet Office Full time

    **Details**: **Reference number**: - 307982**Salary**: - £32,000 - £33,000**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - CO - Civil Service Commission - The Civil Service Commission has three regulatory functions: - regulating external recruitment into the Civil Service, providing assurance that appointments are...

  • Office & Showroom Operations Manager

    3 days ago

    London, Greater London, United Kingdom Office Angels Full time

    **About Our Company:**Office Angels is a dynamic and growing organization, renowned for its exceptional customer service and innovative solutions.**Key Responsibilities:****Inventory Management Administration:**• Become a proficient user of the inventory management system, ensuring seamless data entry and management.• Maintain the inventory management...

  • Office & Showroom Operations Manager

    1 week ago

    London, Greater London, United Kingdom Office Angels Full time

    **About Our Company:**Office Angels is a dynamic and growing organization, renowned for its exceptional customer service and innovative solutions.**Key Responsibilities:****Inventory Management Administration:**• Become a proficient user of the inventory management system, ensuring seamless data entry and management.• Maintain the inventory management...

  • Operations Coordinator

    4 days ago

    London, Greater London, United Kingdom Office Angels Full time

    Job Summary:We are seeking a highly organized and detail-oriented Operations Assistant to join our team at Office Angels. As an Operations Assistant, you will play a key role in ensuring the smooth day-to-day operations of our office.Key Responsibilities:Perform administrative tasks such as typing, copying, and scanning documentsEnsure compliance with...

  • Office Assistant

    1 week ago

    London, United Kingdom Office Angels Full time

    Job Title: Office Assistant Location: Central London, Holborn Remuneration: £33,000 to £35,000 per annum (£13 - £15 per hour) Contract Details: Temp To Perm (Temp for first 4-6 weeks) Working Pattern: Monday - Friday, 8.30am - 5.30pm 🌱 Join the Regenerative Revolution! 🌱 Looking to make a positive impact on the food and farming landscape?...

  • Business Operations Assistant

    5 days ago

    London, Greater London, United Kingdom Office Angels Full time

    Job Summary:We are seeking an experienced Administrative Manager to join our team at Office Angels. As an Administrative Manager, you will be responsible for providing administrative support to our office, ensuring the smooth operation of our business.Key Responsibilities:Office Management: Oversee the day-to-day operations of the office, including managing...

  • Office Assistant

    1 week ago

    London, United Kingdom Office Angels Full time

    Job Title: Office Assistant Location: Central London, Holborn Remuneration: £33,000 to £35,000 per annum (£13 - £15 per hour) Contract Details: Temp To Perm (Temp for first 4-6 weeks) Working Pattern: Monday - Friday, 8.30am - 5.30pm �? Join the Regenerative Revolution! �? Looking to make a positive impact on the food and farming landscape? Want...

  • Personal Assistant to Chief Executive Officer

    3 weeks ago

    London, Greater London, United Kingdom Office Angels Full time £21 - £26

    Are you a skilled Personal Assistant seeking a temporary role within the energy sector? This is an excellent opportunity to demonstrate your outstanding organizational abilities and contribute to a vibrant and high-achieving organization.Contract Type: Temporary Hourly Rate: £21ph - £26phContract Duration: 3 months Full Time, Hybrid working with flexible...