![Eco energy improvement](https://media.trabajo.org/img/noimg.jpg)
Customer Service
2 months ago
**About us**
Eco energy improvement is a small business in Slough. We are professional, agile, professional, and our goal is to Eco energy improvement is a small business in Slough. We are professional, agile and professional..
Our work environment includes:
- Modern office setting
- Food provided
- Modern office setting
- Growth opportunities
'''Job Overview:'''
We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for someone who is bilingual in English and enjoys assisting customers in a fast-paced environment.
'''Duties:'''
- Answer incoming calls and respond to customer inquiries in a professional and courteous manner
- Provide accurate information about products, services, and promotions
- Calls to leads
- Resolve customer complaints or issues by investigating problems and finding appropriate solutions
- Upsell products or services to customers when appropriate
- Enter customer information into the system accurately and efficiently
- Maintain a high level of knowledge about company policies, procedures, and products
- Collaborate with other team members to ensure excellent customer service at all times
'''Qualifications:'''
- Fluent in English, both written and verbal communication skills
- Strong phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Excellent data entry skills with attention to detail
- Multilingual abilities are a plus
- Ability to effectively communicate with customers from diverse backgrounds
**Salary**: £10.00-£11.00 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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