![Nuvonic](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 months ago
Reporting to the Logistics Manager**, the role is a mix of assisting with the purchasing whilst ensuring the customers are happy, the orders are accurately entered on the system and the delivery requirements are met at our UK factory in Slough. **Responsibilities will include, but are not limited to:
- Liaise with our internal and external customers daily in relation of the progress of their orders and the availability of the products.
- Ensure customer orders are processed accurately, timely and are in line with the agreed delivery schedule / customer requirements and regulatory requirements
- Coordinate with the production team to manage customer communications and ensure on time delivery
- Quoting customers
- Dealing with general customer enquiries
- Sending order acknowledgments to customers
- Making sure you are receiving the most up to date information on product data availability by constantly communicating with your stake holders
The Individual
We are looking for a team player who is driven and a self-starter who is looking to make a difference.
You will need to have / be:
- A passion for delivering customer service
- Be highly organized; a natural planner who can prioritize effectively.
- Ability to think on their feet and work under pressure.
- Precise and attentive to detail the ability to work across multiple systems and strong organizational skills.
- Capable of coordinating and overseeing activities
- Exceptional communication skills to deliver on our promises.
- Process driven and structed but creative and can think outside the box where needed.
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Handle and resolve customer complaints or issues with empathy and patience
- Perform data entry and maintain accurate customer records
- Upsell products or services to customers when appropriate
- Analyze customer needs and recommend appropriate solutions
- Communicate effectively with customers to ensure their satisfaction
- Maintain a high level of knowledge about company products, services, and policies
- Follow company guidelines and procedures for customer service
'''Requirements'''
- Fluent in both English and Spanish (bilingual)
- Excellent phone etiquette and communication skills
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Previous customer service experience preferred but not required
- Multilingual abilities are a plus
We offer competitive pay, a positive work environment, and opportunities for career growth. If you are a motivated individual with excellent communication skills and enjoy helping others, we would love to hear from you
**Salary**: £25,000.00-£30,000.00 per year
**Benefits**:
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- Day shift
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 3 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Slough (required)
Ability to Relocate:
- Slough: Relocate before starting work (required)
Work Location: In person
-
Customer Service Representative
10 hours ago
Slough, Slough, United Kingdom Source4 Personnel Solutions Full timeJob SummaryWe are seeking a highly skilled and organized Customer Service Representative to join our team at Source4 Personnel Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, managing inbound calls and emails, and coordinating the collection and shipment of high-value...
-
Customer Service Representative
16 hours ago
Slough, Slough, United Kingdom Source4 Personnel Solutions Full timeJob SummaryWe are seeking a highly skilled and organized Customer Service Representative to join our team at Source4 Personnel Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, managing inbound calls and emails, and coordinating the collection and shipment of high-value...
-
Customer Service Representative
2 months ago
Slough, United Kingdom Berks Insulation LTD Full time**About us** Berks Insulation LTD has been at the forefront of the insulation industry for over a decade, providing top-notch solutions to our clients. We take pride in our commitment to excellence, customer satisfaction, and sustainable practices. As we continue to grow, we are now expanding our marketing team and want you to be a part of our success...
-
Customer Service Representative
14 hours ago
Slough, Slough, United Kingdom Lego Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Consumer and Shopper Engagement Team as a Danish Speaking Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our clients across various channels, including phone, email, and live chat.Main...
-
Customer Service Representative
6 days ago
Slough, Slough, United Kingdom The LEGO Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Consumer and Shopper Engagement Team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional service to our customers in German and English, both spoken and written.Main ResponsibilitiesRespond to customer inquiries...
-
Customer Service Representative
6 days ago
Slough, Slough, United Kingdom The LEGO Group Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Advisor to join our team at The LEGO Group. As a key member of our Consumer and Shopper Engagement Team, you will be responsible for providing exceptional customer service to LEGO fans from around the world.Main ResponsibilitiesRespond to customer inquiries in a timely and...
-
Customer Service Representative
15 hours ago
Slough, Slough, United Kingdom FMG Repair Services Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at FMG Repair Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of service.Key Responsibilities:Customer Service:...
-
Retail Customer Service Representative
3 weeks ago
Slough, Slough, United Kingdom Lidl Full timePosition OverviewAs a Retail Customer Service Representative working the night shift, you will play a crucial role in delivering exceptional service to our customers.LocationStore operations in a dynamic retail environment.Contract TypeFull-Time EmploymentExperience LevelEntry-Level Opportunities AvailableWork AreaIn-Store Customer...
-
Customer Service Representative
3 months ago
Slough, United Kingdom MAYE PROMOTIONS Full time**IMMEDIATE HIRE, NO EXPERIENCE NEEDED!!!** **Sales and Marketing role located by slough train station.** **Do you feel like you‘re not progressing in your career path?** As previously mentioned we are not looking for any previous experience. We also provide training and coaching to allow them to become successful in the business. **What we look...
-
Customer Service Representative
3 months ago
Slough, United Kingdom SUMM1T Group Full timeNO EXPERIENCE NEEDED!! IMMEDIATE START! Whether you are new to sales or have experience, our client based in Dartford is open to applicants with all different ranges of sales experience. This entry-level sales role will allow you to work with some of the biggest and most recognisable brands in the UK while raising brand awareness and revenue on their...
-
Customer Service Representative
15 hours ago
Slough, Slough, United Kingdom Arvato Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our Learning Record Team, you will play a vital role in providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide first-line resolution to customer inquiries, addressing a range...
-
Customer Service Representative
3 months ago
Slough, United Kingdom Kana Bridge Marketing Full timeAre you a driven individual eager to ignite your career within a dynamic and fast-evolving environment? Kana Bridge Marketing is currently in the process of expanding its team of brand ambassadors in the vibrant **Slough location**, and we're actively seeking talented individuals like yourself to become a part of our exceptional team! As a brand ambassador...
-
Customer Service/sales Representative
3 months ago
Slough, United Kingdom LIME Promotions Ltd Full time**Immediate start** Due to client expansion, we can now grow our team of ambitious brand ambassadors over the next upcoming weeks so we can take on new talent to amazing team in our Slough location! What will you be doing? You will be representing some of the UK's biggest brands. You will be on boarding new supporters to a number of campaigns. Working...
-
Sales Representative/customer Service
3 months ago
Slough, United Kingdom Hunt Marketing Group LTD Full time**Immediate Start ** sales assistant/customer service representatives no experience necessary full training provided Are you looking for an opportunity with a flexible work schedule? Work in a more fun and sociable environment? Learning new skills that can be useful for your future career ? Are you tired of working hard and still earning the same as your...
-
Customer Success Sales Representative
3 months ago
Slough, United Kingdom Digby Morgan Full timesummary - _ slough, south east_ - _ £27,000 - £37,000 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1233178:M4:M - job details Job Title: Customer Success Sales Representative **Salary**: £27k basic + commission Sector: IT Our client's broad range of best-in-class supply chain solutions goes...
-
Customer Services Representative
3 months ago
Slough, United Kingdom Leftover Currency Limited Full time**Company Overview**: We are proud to offer a free and unique online exchange service. We convert leftover foreign currency and coins to cash, quickly and easily. Proficiency in other languages is a plus. **Key Responsibilities**: - Answer incoming phone calls promptly and respond to customer inquiries and concerns in a professional, courteous, and...
-
Customer Service Representative
1 day ago
Slough, Slough, United Kingdom S4 Personnel Ltd Full timeJob Title: Customer Care SpecialistJob Summary:We are seeking an exceptional Customer Service Executive to join our team at S4 Personnel Ltd. As a Customer Care Specialist, you will be responsible for providing top-notch customer service to our clients, working closely with them to resolve issues and meet their needs.Key Responsibilities:Respond to inbound...
-
Customer Service Representative
6 days ago
Slough, Slough, United Kingdom Recra Consulting Full timeJob Description**Job Title:** Customer Service Administrator**Job Summary:** We are seeking a highly skilled Customer Service Administrator to join our vibrant customer service team. As a key player in this team, you will be responsible for ensuring that valued customers receive unparalleled support and assistance.**Key Responsibilities:**Handle customer...
-
Customer Service Representative
12 hours ago
Slough, Slough, United Kingdom S4 Personnel Ltd Full timeJob Overview: S4 Personnel Ltd is seeking a skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for handling customer queries regarding contract renewals and negotiating extensions and renewals while discussing the best option for the customer. Main Responsibilities: Provide exceptional customer service...
-
Customer Service
3 months ago
Slough, United Kingdom Eco energy improvement Full time**About us** Eco energy improvement is a small business in Slough. We are professional, agile, professional, and our goal is to Eco energy improvement is a small business in Slough. We are professional, agile and professional.. Our work environment includes: - Modern office setting - Food provided - Modern office setting - Growth opportunities '''Job...